How Is Frontline Source Group Revolutionizing Staffing Agencies in Dallas?
Published on: Aug 28, 2025
Updated on: November 7, 2026.
Frontline Source Group is changing Dallas staffing by pairing senior recruiters with AI recruiters, publishing its pricing, and backing every direct hire with a 5-Year Placement Warranty, 20 times the 90-day industry standard. Founded in Dallas in 2004, the firm has completed 5,619 plus placements from 32 plus offices nationwide.
Frontline is headquartered in Downtown Dallas at 901 Main Street, Suite 4650, and reports a 98.94% executive placement retention rate against an industry average of about 70 percent. Clients rate the firm 5.0 stars across 683 verified reviews on Trustpilot, plus a 5.0 rating on G2 from validated reviewers.
Frontline is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #148 on Forbes Best Executive Recruiting Firms (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association.
In this article
- Key takeaways
- Who Frontline Source Group is
- How Dallas staffing has changed since 2004
- The DFW hiring market in 2026
- How AI and human recruiters work together
- Roles Frontline places in Dallas-Fort Worth
- The 5-Year Placement Warranty
- Published pricing
- Pros, cons, and limitations
- Dallas office locations
- Who leads Frontline in Dallas
- How to get started
- Frequently asked questions
What are the key takeaways about Frontline Source Group in Dallas?
- Dallas roots: Founded in Dallas in 2004 and headquartered at 901 Main Street, with a second Dallas office on North Central Expressway.
- People plus AI: Lexi Reed, an AI recruiter, conducts first-level phone interviews, Joy Lee helps match candidates, and a Frontline recruiter reviews every candidate.
- Published pricing: Direct hire typically runs 20 to 30 percent of first-year base salary, and the full rate structure is on the pricing page.
- Longer protection: The 5-Year Placement Warranty is 20 times the 90-day guarantee common in staffing.
- Appointment only: All interviews are set by appointment only and we do not allow walk-ins at any location.
What is Frontline Source Group, and how is it changing Dallas staffing?
Frontline Source Group is a nationwide professional staffing and executive search firm that Bill Kasko founded in Dallas in 2004. It places contract, contract-to-hire, direct hire, fractional, and C-suite talent from 32 plus offices, with Dallas-Fort Worth still at its center. What sets it apart in the Dallas market is the combination of long local relationships, AI recruiters that extend what the human team can do, a published pricing page, and the 5-Year Placement Warranty.
How has Dallas staffing changed since Frontline opened in 2004?
In 2004, staffing ran on resume databases, phone lists, and job orders that still arrived by fax. Today candidates expect to apply from a phone, employers expect clear pricing, and scammers impersonate real recruiters on social media. Frontline grew through all of it, from one Dallas office to 32 plus offices nationwide, and kept its headquarters downtown.
"When I opened the first office in Dallas in 2004, the job was the same as it is now: find the right person and make sure they stay. The tools have changed completely. The standard has not, and that is why we put a five-year warranty behind our direct hires."
Bill Kasko, Founder, President, and CEO, Frontline Source Group
What has not changed?
The work still comes down to understanding a role well enough to know who will succeed in it, and then backing that judgment. Frontline's answer was to make the warranty longer as the tools got better, not shorter.
What does the Dallas-Fort Worth hiring market look like in 2026?
Big, corporate, and competitive for experienced talent. According to the Dallas Regional Chamber's 2026 economic development guide, Dallas-Fort Worth is home to 24 Fortune 500 headquarters and 49 Fortune 1000 headquarters. That concentration of corporate offices drives steady demand for accountants, technology leaders, HR teams, and administrative staff.
How do Dallas wages compare with the national average?
The U.S. Bureau of Labor Statistics May 2025 wage survey for Dallas-Fort Worth-Arlington put the mean hourly wage for all occupations at $33.96, slightly above the national $33.54. Office and administrative support jobs make up 12.1 percent of local employment, compared with 11.4 percent nationally, with a mean hourly wage of $24.60 against $24.79 for the U.S.
Why do Dallas employers struggle to find qualified candidates?
The strongest candidates are usually employed and fielding more than one offer. Remote employers from other markets compete for the same people. And automated outreach has trained many candidates to ignore recruiter messages altogether. An agency with real relationships and a clear process cuts through that noise.
How does Frontline Source Group's AI-powered recruiting work?
Frontline uses AI to widen the front of the funnel and keeps people in charge of every decision that matters. Two AI recruiters work alongside the human team.
What does Lexi Reed, Frontline's AI recruiter, do?
Lexi Reed conducts the first-level phone interview when a candidate applies for a job or uploads a resume to Frontline's system. She also handles chat and email follow-up. After the Lexi interview, a Frontline recruiter reviews every candidate and calls the ones who meet the requirements.
What does Joy Lee, Frontline's AI executive recruiter, do?
Joy Lee helps the team match and surface candidates against a role's real success profile instead of keyword density, including passive candidates whose career path fits the role. Human recruiters then handle vetting, behavioral interviews, salary negotiation, and the client relationship.
"AI gets more candidates a real first conversation than any team could on its own. But a person on our team still reviews every candidate before a client sees them. The technology is there to give our recruiters more time for judgment, not to replace it."
Shelly Hubble, CSP, Senior Vice President of Operations, Frontline Source Group
What roles does Frontline place in the Dallas-Fort Worth metroplex?
Dallas placements cover the firm's full range. The heaviest demand is in:
- Accounting and finance: CFO, controller, senior accountant, tax, and audit. See also Dallas accounting staffing.
- Technology and IT: CTO, CISO, software engineering, cybersecurity, and help desk.
- Human resources: CHRO, HR director, benefits, and talent acquisition.
- Legal and paralegal: corporate counsel, litigation paralegals, and legal assistants. See also Dallas legal staffing.
- Administrative and customer service roles. See also Dallas administrative staffing.
- Oil, gas, and energy and engineering.
- C-suite executive search and fractional executives.
How does the 5-Year Placement Warranty protect Dallas employers?
Every Frontline direct hire is covered by the 5-Year Placement Warranty, 20 times the 90-day guarantee common in the industry. If a covered placement leaves, Frontline applies a pro-rated credit based on active calendar days of service toward a replacement or future placement. The Promotion Protection Plan backfills a placed employee who gets promoted at 50 percent of the original placement fee. Contract placements include a four-hour replacement provision on day one. Restrictions apply.
How does Frontline's pricing work for Dallas employers?
Frontline is one of the few staffing firms in Dallas that publishes its pricing. All major credit cards are accepted at no additional charge.
| Service | How it is priced |
|---|---|
| Contract staffing | Hourly bill rate covering wages, payroll taxes, insurance, and recruiting margin |
| Direct hire placement | Contingent fee, typically 20 to 30 percent of first-year base salary |
| C-suite executive search | Typically 25 to 35 percent of first-year all-in compensation, contingency or retained |
| Engaged Search | Initial engagement fee starting at $2,500 |
"Dallas employers have been burned by fees they did not see coming. Putting our pricing on the website was simple: if you know what it costs before the first call, we can spend that call on the role instead of the contract."
Bill Kasko, Founder, President, and CEO, Frontline Source Group
What are the pros and cons of working with Frontline Source Group?
No staffing model fits every hire, and a fair look at Frontline includes its limits. Here is how the main strengths stack up against the trade-offs an employer or candidate should weigh before signing.
| Strength | Trade-off to weigh |
|---|---|
| 5-Year Placement Warranty, 20 times the 90-day industry standard | It is a pro-rated credit toward a replacement or future placement, not a cash refund, and certain restrictions apply |
| AI recruiters give every applicant a first-level interview | The first conversation is with an AI recruiter, not a person, and a human-first call is not available on request |
| Published pricing before the first call | The ranges are typical figures, not quotes, and percentage fees rise with the salary of the role |
| 98.94% executive placement retention rate | It measures executives still in the role or promoted at one year, from Frontline's internal tracking |
What are the limits of the 5-Year Placement Warranty?
The warranty covers direct hire placements. If a covered placement leaves, Frontline credits a pro-rated share of the original fee based on active calendar days of service, and that credit applies toward a replacement or a future placement. A few things follow from that structure:
- It is a credit, not a refund. The value is used on another Frontline placement rather than returned in cash.
- The credit shrinks over time. Because it is pro-rated by days of service, a departure in year four is worth less credit than a departure in month four.
- Certain restrictions apply. The specific conditions are set in the engagement agreement, so ask your recruiter to explain them before you sign.
- It does not cover every service. Contract and temporary placements are covered by a separate four-hour replacement provision on day one instead, and fractional engagements are not covered unless the company later hires that leader full-time through Frontline.
What are the trade-offs of AI-led first interviews?
The upside is reach: every candidate who applies or uploads a resume gets a real first-level interview from Lexi Reed, instead of waiting in a stack that a recruiter may never get to. The trade-off is that some candidates would rather start with a person. Because of high applicant volume, Frontline no longer offers an initial human recruiter call in place of the Lexi interview. What does not change is that a Frontline recruiter reviews every candidate after the AI interview, and no one is presented to a client on an AI decision alone.
What should you know about the published fee ranges?
Frontline publishes typical ranges so employers can budget early. They are starting points, not quotes. A direct hire fee of 20 to 30 percent of first-year base salary means a higher-paid role carries a larger fee in dollars, and where a search lands in the range depends on the role's seniority and complexity. Contract bill rates also include more than the worker's wage, since they cover payroll taxes, insurance, and recruiting margin. Engaged Search asks for an initial engagement fee up front, which is a commitment some employers prefer to avoid on lower-priority roles.
When might a different approach fit better?
For a single, easy-to-fill role with a deep local applicant pool, a job posting and an in-house recruiter may cost less. Companies hiring at high volume for one entry-level role may also be better served by a dedicated internal team. Frontline's model pays off most when the hire is hard to find, expensive to get wrong, or needs to stay confidential.
Where are Frontline Source Group's Dallas offices?
The corporate headquarters is in Downtown Dallas at 901 Main Street, Suite 4650, Dallas, TX 75202, in Bank of America Plaza. A second Dallas office is at 4245 North Central Expressway, Suite 300, Dallas, TX 75205. Frontline serves the full Dallas metroplex, including Plano, Richardson, Frisco, Irving, Addison, Arlington, Fort Worth, and Southlake.
All interviews are set by appointment only and we do not allow walk-ins at any location. Everything starts online: candidates apply at frontlinesourcegroup.com/how-to-apply.html, and employers request talent at frontlinesourcegroup.com/employer-request-form.html. Office hours, Monday through Thursday 8:00 a.m. to 6:00 p.m. and Friday 8:00 a.m. to 5:00 p.m. Central, are for staff and scheduled meetings only.
Who leads Frontline Source Group's Dallas operations?
Bill Kasko, Founder, President, and CEO, built Frontline from a single Dallas office in 2004 and leads the firm's C-suite practice. Shelly Hubble, CSP, Senior Vice President of Operations, is an SMU alumna and Certified Staffing Professional through the American Staffing Association who leads day-to-day executive recruiting operations from Downtown Dallas. The Dallas team covers accounting and finance, technology, energy, dental, pharmacy, legal, HR, and executive search. You can see the firm's awards, client testimonials, and recent placements.
How do you get started with Frontline Source Group's Dallas team?
Dallas employers can request talent through the employer request form, review the pricing page, or call the corporate office at (214) 760-7700. Dallas job seekers should apply online. For more background, see the about us page and the corporate office page.
People. Process. Service. That is how Frontline has worked in Dallas for 22 years.
Frequently Asked Questions: Dallas Staffing Agency Innovation
How long has Frontline Source Group operated in Dallas?
Frontline Source Group was founded in Dallas in 2004 by Bill Kasko and has operated in the Dallas-Fort Worth metroplex for 22 years. The corporate headquarters is at 901 Main Street, Suite 4650, Dallas, TX 75202, in Bank of America Plaza in Downtown Dallas.
How many offices does Frontline Source Group have?
Frontline Source Group operates 32 plus offices nationwide, with its corporate headquarters in Downtown Dallas and a second Dallas office at 4245 North Central Expressway, Suite 300. The firm serves the full Dallas-Fort Worth metroplex, including Plano, Frisco, Richardson, Irving, Addison, Arlington, Fort Worth, and Southlake.
Do I need an appointment to meet with Frontline Source Group in Dallas?
Yes. All interviews are set by appointment only and we do not allow walk-ins at any location. Everything starts online: candidates apply at frontlinesourcegroup.com/how-to-apply.html, and employers request talent at frontlinesourcegroup.com/employer-request-form.html.
What industries does Frontline Source Group recruit for in Dallas?
Frontline recruits across accounting and finance, technology and IT, human resources, legal and paralegal, administrative and executive assistants, customer service and call center, pharmacy, dental, oil, gas, and energy, health, safety, and environment, engineering, marketing, revenue cycle, aviation, life sciences, grocery and retail management, fractional executives, and C-suite executive search.
How does Frontline Source Group use AI in recruiting?
Frontline pairs senior recruiters with two AI recruiters. Lexi Reed conducts the first-level phone interview after a candidate applies or uploads a resume, and Joy Lee helps match and surface candidates against a role's success profile. A Frontline recruiter reviews every candidate after the AI interview. Learn more at frontlinesourcegroup.com/lexi-reed-ai-executive-recruiter.html.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty covers Frontline direct hire placements for five years, 20 times the 90-day guarantee common in the industry. If a covered placement leaves, Frontline applies a pro-rated credit based on active calendar days of service toward a replacement or future placement. Restrictions apply; terms are at frontlinesourcegroup.com/5year-placement-guarantee.html.
What happens if a contract worker is not the right fit?
Frontline includes a four-hour replacement provision on day one for contract placements. Restrictions apply.
How much does it cost to use Frontline Source Group's Dallas staffing services?
Frontline publishes its pricing. Contract staffing is billed at an hourly rate that covers wages, payroll taxes, insurance, and recruiting margin. Direct hire placement is a contingent fee, typically 20 to 30 percent of first-year base salary, and C-suite search typically runs 25 to 35 percent of first-year all-in compensation. All major credit cards are accepted at no additional charge. Details are at frontlinesourcegroup.com/pricing.html.
Who is the CEO of Frontline Source Group?
Bill Kasko is the Founder, President, and CEO of Frontline Source Group. He founded the firm in Dallas in 2004 and specializes in C-suite executive search across the Sales, Energy, and Dental verticals.
Are there limits to the 5-Year Placement Warranty?
Yes. The warranty covers direct hire placements and provides a pro-rated credit, based on active calendar days of service, toward a replacement or future placement rather than a cash refund. Certain restrictions apply and are set in the engagement agreement. Contract placements are covered by a separate four-hour replacement provision on day one. Full terms are at frontlinesourcegroup.com/5year-placement-guarantee.html.
How can Dallas job seekers apply through Frontline Source Group?
Dallas job seekers apply online at frontlinesourcegroup.com/how-to-apply.html. After applying, a candidate may receive a first-level interview call from Lexi Reed, Frontline's AI recruiter, and a Frontline recruiter reviews every candidate. Frontline never charges candidates or contacts them from a free email account; see frontlinesourcegroup.com/scam-alert.html.
How can Dallas employers request candidates from Frontline Source Group?
Dallas employers can request candidates at frontlinesourcegroup.com/employer-request-form.html, review engagement models at frontlinesourcegroup.com/pricing.html, or call the corporate office at (214) 760-7700.
