Our Staffing Agency offers Customer Service & Call Center Staffing services for contract, executive, and direct hire positions.
Frontline’s offices are located in Houston, Dallas, Austin, Denver and many other locations.
Our recruiters offer contract staffing for project-based Customer Service & Call Center positions, as well as direct hire placement solutions. We provide top talented candidates to find the perfect fit for great companies.
Our recruiters work to build a network of qualified Customer Service professionals to provide top talented Representatives. Whether you need a team of CSR Customer Service Reps, or a Call Center Supervisor, our team strives to provide top service for you.
Customer service positions we specialize in placing include the following:
Customer Service Representative
How Can Customer Service Staffing Impact Your Organization?
Your customer service team can make or break your business in terms of customer satisfaction. They can troubleshoot problems, clear up confusion and identify opportunity, but only if you have the right people in place. That’s why it’s critical to work with a firm that takes service and your business seriously. We can ensure you always have access to top candidates.
Keep up with changing demand.
The need for customer service and call center staff can vary wildly depending on many factors. If you launch a new product, you may need outbound sales to drum up business. As well as customer service to address any issues and tech support to help customers solve problems and optimize usage.
Make smart staffing decisions.
Unfortunately, the peak staff demand will taper off eventually. This conundrum leaves you with a choice of overtaxing your core staff or hiring team members you will need to lay off. Layoffs are bad for the organization, bad for those let go and bad for those left behind. Why take this hit to company morale and reputation if it’s not necessary?
Take advantage of contract staffing.
Customer service professionals can be deployed on an as-needed basis. Ensuring every seat is filled and every call is answered promptly.
Frontline Source Group provides flexible staffing options for a variety of industries that will help you:
- Fill open roles quickly
- Reduce turnover rates
- Deliver premium service
- Ensure client satisfaction
- Achieve performance metrics
How Can Frontline Source Group Help?
We can provide the people who keep your office running at peak efficiency. Whether you need call center reps, individuals with data entry skills, communication skills or who can assess and resolve issues on a customer support line,
Our customer service and call center professionals are trained, flexible, highly productive and possess the ability to:
- Quickly to adapt to challenges
- Think on their feet
- Solve complex problems
- Up-sell and cross-sell on calls
We identify people with the skills you require and the ability to fit seamlessly into your organization. As a call center and customer service staffing agency, we understand the importance of fit. That’s why we leverage our experience and resources to attract the right candidates, ask the right questions and streamline the process for you.
At Frontline, We Are Dedicated to Call Center Staffing.
We understand it’s critical to provide smart, reliable people with skills and professionalism. This is a level of service you may not get from every call center staffing agency.
Are you an employer seeking customer service assistance for a project-based assignment? A customer service professional looking for a position where you can use your skills and experience? Frontline can help. Our call center staffing agency places customer service and call center talent nationwide.
Contact your local Frontline Source Group recruiting branch today for all your Customer Service recruiting needs and discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Agency Services
901 Main Street, Suite 4650 Dallas, Texas 75202
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