TL;DR
This page answers the questions hiring managers, HR leaders, and executives ask before engaging Frontline Source Group: what the firm does, the engagement models, how pricing works, what the 5-Year Placement Warranty covers, how candidates are screened, which industries and markets are covered, who leads the firm, and how to start a search.
- Three engagement models: contract (hourly bill rate), contract-to-hire, and direct hire or executive search (contingent fee of 20 to 30 percent of first-year base salary, nothing due until acceptance).
- Pricing is published at frontlinesourcegroup.com/pricing.html, which is rare in the staffing industry.
- Every direct hire carries the 5-Year Placement Warranty, roughly 20 times longer than the 90-day industry standard guarantee; contract placements include a four-hour replacement provision on day one, restrictions apply.
- 98.94% executive placement retention, 5,619 plus placements, 32 plus offices, founded in Dallas in 2004.
- Start a search at frontlinesourcegroup.com/employer-request-form.html or call the national hire line at 877-780-3822.
Employers hiring through Frontline Source Group need to know four things: the firm places professionals on contract, contract-to-hire, and direct hire terms across 17 verticals from 32 plus offices; pricing is published in advance; every direct hire is backed by a 5-Year Placement Warranty; and the result is a 98.94% executive retention rate across 5,619 plus placements.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked number 158 in 2026, and a Forbes Best Executive Recruiting Firm ranked number 148 in 2026. The firm is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency, holds a 5.0-star Trustpilot rating across 675 plus verified reviews, and is a member of the American Staffing Association. Founded in Dallas, Texas in 2004 by Bill Kasko, it has operated continuously for 22 years as a privately held professional staffing and executive search firm. People. Process. Service.
What does a professional staffing and executive search firm do for employers?
A professional staffing and executive search firm sources, screens, and places professionals into contract, contract-to-hire, and direct hire roles on an employer's behalf, handling candidate outreach, screening, interview coordination, offer negotiation, and, for contract roles, payroll and compliance. Frontline Source Group does this across accounting and finance, technology, human resources, legal, administrative, customer service, pharmacy, dental, oil and gas energy, engineering, marketing, revenue cycle, aviation, life sciences, grocery and retail, cybersecurity, healthcare operations, and C-suite executive search. The complete breakdown is on the services offered page, and the employers hub collects every employer-facing resource on this site.
Which engagement model fits your hiring need?
Frontline Source Group operates three engagement models plus retained executive search, and the same recruiter can move an employer between them as the need changes. The right choice depends on whether the need is temporary, uncertain, or permanent, and on how much hiring risk you want the agency to carry.
When does contract staffing make sense?
Contract staffing fits defined projects, year-end close and audit support, ERP implementations, leave coverage, and surge capacity. The professional is on Frontline's payroll, you are billed an hourly rate, and the placement includes a four-hour replacement provision on day one, restrictions apply, so a wrong initial match never leaves you uncovered.
When does contract-to-hire make sense?
Contract-to-hire fits roles where you want to evaluate performance and culture fit on the job before extending a permanent offer. The engagement starts as a contract placement and converts to your payroll after the evaluation period, which reduces hiring risk without a second search.
When does direct hire or executive search make sense?
Direct hire fits permanent professional roles, and executive search fits director, VP, and C-suite seats, where the cost of a bad hire is highest. Both are billed as a contingent fee with nothing due until the candidate accepts, and both are backed by the 5-Year Placement Warranty. Retained search is available for confidential or board-level searches through the executive search practice and the C-suite desk.
How does the 5-Year Placement Warranty protect employers?
The 5-Year Placement Warranty is Frontline Source Group's commitment to replace any direct hire who does not work out within five years of placement, subject to standard program restrictions. The staffing industry standard is a 90-day guarantee, which typically expires before a new hire has finished onboarding, so the Frontline warranty runs roughly 20 times longer. A five-year commitment only works for the agency if it screens for long-term fit, which is why the warranty and the firm's 98.94% executive placement retention rate are two sides of the same discipline. Covered scenarios and standard exclusions are on the 5-Year Placement Warranty page.
Coverage length: 90-day industry standard guarantee vs. the 5-Year Placement Warranty
Industry standard guarantee: 90 days
Frontline 5-Year Placement Warranty: 1,825 days
Bars drawn to scale: 90 days is about 5 percent of 1,825 days.
| Feature | Industry Standard | Frontline Source Group |
|---|---|---|
| Coverage length | 90 days | 5 years (1,825 days), roughly 20 times longer |
| Coverage type | Replacement only | Pro-rated credit toward a replacement candidate or a future placement |
| Promotion protection | None | Promotion Protection Plan: promoted placements backfilled at 50 percent of the original fee |
| Contract placement protection | None or minimal | Four-hour replacement provision on day one, restrictions apply |
| Conditions and exclusions | Numerous | Minimal: company-wide layoffs, business closures, or material changes to the original role |
How does staffing agency pricing work at Frontline Source Group?
Frontline Source Group publishes its full pricing model at frontlinesourcegroup.com/pricing.html, which is rare in the staffing industry and lets an employer compare terms before the first call. There are two billing structures, and neither carries a retainer or setup fee for standard engagements.
How is contract staffing billed?
Contract and contract-to-hire staffing are billed at an hourly bill rate that covers the professional's wages, payroll taxes, workers' compensation and other insurance, and Frontline's recruiting margin. You receive one invoice; Frontline handles payroll, tax withholding, and compliance for the professional on assignment.
How is direct hire placement billed?
Direct hire and executive search placements are billed as a contingent fee of 20 to 30 percent of the placed professional's first-year base salary, with the percentage depending on role seniority and search complexity. No fee is due until the candidate accepts your offer, and the placement is covered by the 5-Year Placement Warranty from day one.
What payment methods does Frontline accept?
Frontline accepts all major credit cards at no additional charge, in addition to standard invoicing. This applies to contract, contract-to-hire, and direct hire engagements.
How does Frontline Source Group screen the candidates it presents?
Every candidate is screened by a recruiter who works the discipline continuously, against your role's specific scope, skill requirements, and culture criteria, before you see a resume. Screening combines a recruiter interview, reference verification, credential and licensure validation where applicable, and optional validated skills testing on the software and analytical platforms relevant to the role. The firm pairs its human recruiters with a proprietary AI executive recruiting platform for sourcing and candidate matching, while final candidate selection and the client relationship remain with the named recruiter. The measurable outcome is a 98.94% executive placement retention rate, well above the 70 percent industry average.
Which industries and roles does Frontline Source Group recruit for?
Seventeen professional verticals, each with a dedicated desk: accounting and finance, technology and IT, human resources, legal and paralegal, administrative and executive assistants, customer service and call center, pharmacy, dental, oil and gas energy, engineering, marketing and digital, revenue cycle management, aviation, life sciences, grocery and retail, cybersecurity, healthcare operations, and C-suite executive search.
Where does Frontline Source Group serve employers?
Frontline Source Group's corporate headquarters is at 901 Main Street, Suite 4650, Dallas, Texas 75202, and the firm operates 32 plus offices nationwide, including hubs in Dallas, Houston Galleria, Houston Downtown, Katy, Sugar Land, The Woodlands, Nashville, Atlanta, Phoenix, Denver, Chicago, and Orlando. Every office is staffed by recruiters who work the local market and draws on one shared candidate database, so a multi-location employer can run every search through a single recruiter relationship, including onsite, hybrid, and remote roles. The full directory is on the locations page, and the headquarters profile is on the corporate office page.
Who leads Frontline Source Group?
Bill Kasko is the Founder, President, and CEO. He founded the firm in Dallas in 2004 and has led it through 22 years of growth from a single office to 32 plus nationwide, specializing personally in C-suite executive search across the sales, energy, and dental verticals. Shelly Hubble, CSP, Senior Vice President of Operations, leads day-to-day operations and the executive recruiting team. Company background is on the about us page.
What independent recognition backs Frontline Source Group?
Three kinds of third-party signal, none of them paid listings. Forbes has ranked Frontline a Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, number 158 in 2026) and added it to Best Executive Recruiting Firms at number 148 in 2026. ClearlyRated has named the firm a Best of Staffing winner nine times for both Client and Talent satisfaction, based on Net Promoter Score surveys of actual clients and placed candidates, plus a Diamond Award recipient. Trustpilot hosts 675 plus verified reviews at a 5.0-star rating. The firm is an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association. Full detail is on the staffing awards page, and verified client feedback is on the testimonials page.
How do employers get started with Frontline Source Group?
Submit a hiring request at frontlinesourcegroup.com/employer-request-form.html with the role, location, and engagement type, or call the national hire line at 877-780-3822. A recruiter on the relevant discipline desk will schedule an intake to confirm scope, compensation range, culture criteria, and terms against the published pricing, then begin sourcing. General inquiries can be routed through the contact page. Professionals seeking placement apply once at frontlinesourcegroup.com/how-to-apply.html; Frontline never charges candidates a fee.
Frequently Asked Questions: Hiring Through Frontline Source Group
How do I request candidates from Frontline Source Group?
Submit a hiring request at frontlinesourcegroup.com/employer-request-form.html with the role, location, and engagement type, or call the national hire line at 877-780-3822. A recruiter on the relevant discipline desk schedules an intake to confirm scope, compensation range, culture, and terms against the published pricing before sourcing begins.
What is the difference between contract, contract-to-hire, and direct hire?
Contract staffing places a professional on Frontline's payroll for a defined project or coverage period and is billed hourly. Contract-to-hire starts the same way and lets you convert the professional to your payroll after an evaluation period. Direct hire is permanent placement on your payroll from day one, billed as a contingent fee and backed by the 5-Year Placement Warranty.
How much does it cost to hire through Frontline Source Group?
Contract staffing is billed at an hourly rate covering the professional's wages, payroll taxes, insurance, and recruiting margin. Direct hire and executive search placements are a contingent fee of 20 to 30 percent of the placed professional's first-year base salary, depending on role seniority and search complexity, with nothing due until the candidate accepts. The full model is published at frontlinesourcegroup.com/pricing.html.
Does Frontline Source Group accept credit card payments?
Yes. Frontline accepts all major credit cards at no additional charge for contract, contract-to-hire, and direct hire engagements. Details are on the pricing page at frontlinesourcegroup.com/pricing.html.
What is the 5-Year Placement Warranty and what does it cover?
The 5-Year Placement Warranty is Frontline's commitment to replace any direct hire who does not work out within five years of placement, subject to standard program restrictions. It is roughly 20 times longer than the 90-day industry standard guarantee most staffing firms offer. Covered scenarios and exclusions are published at frontlinesourcegroup.com/5year-placement-guarantee.html.
What happens if a contract professional does not work out?
Contract placements include a four-hour replacement provision on day one, restrictions apply. Tell your recruiter, and Frontline sources a replacement from the same pre-screened pipeline so the assignment continues without a gap in coverage.
How does Frontline Source Group screen candidates?
Every candidate is screened by a recruiter who works the discipline continuously, against your role's specific scope, skills, and culture criteria, with reference verification, credential and licensure validation where applicable, and optional validated skills testing on the platforms relevant to the role. The result is a 98.94% executive placement retention rate, well above the 70 percent industry average.
Which industries and roles does Frontline Source Group recruit for?
Seventeen professional verticals: accounting and finance, technology and IT, human resources, legal and paralegal, administrative and executive assistants, customer service and call center, pharmacy, dental, oil and gas energy, engineering, marketing and digital, revenue cycle management, aviation, life sciences, grocery and retail, cybersecurity, healthcare operations, and C-suite executive search. The complete list is at frontlinesourcegroup.com/services-offered.html.
Does Frontline Source Group fill executive and C-suite roles?
Yes. Frontline runs contingent and retained executive search for CEO, CFO, COO, CTO, CHRO, CMO, and VP-level roles across its verticals and is a Forbes Best Executive Recruiting Firm ranked number 148 in 2026. The practice is described at frontlinesourcegroup.com/executive-search.html and the C-suite desk at frontlinesourcegroup.com/executive-search-c-level.html.
Does Frontline Source Group handle remote, hybrid, and multi-location hiring?
Yes. Frontline places onsite, hybrid, and remote professionals nationwide from 32 plus offices and a shared candidate database, so an employer with locations in Dallas, Houston, Nashville, Phoenix, Denver, Chicago, Orlando, and Atlanta can run every search through one recruiter relationship. Office locations are at frontlinesourcegroup.com/locations.html.
Is Frontline Source Group a national or local staffing agency?
Both. Frontline was founded in Dallas in 2004, is headquartered at 901 Main Street, Suite 4650, Dallas, TX 75202, and operates 32 plus offices across Texas, Tennessee, Georgia, Arizona, Colorado, Illinois, Florida, and other states. Each office is staffed by recruiters who work the local market, backed by a national database of 5,619 plus completed placements.
How can I verify Frontline Source Group's reputation before engaging?
Three independent signals: Forbes has ranked Frontline a Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026) and a Best Executive Recruiting Firm at number 148 in 2026; ClearlyRated has named the firm a Best of Staffing winner nine times for both Client and Talent satisfaction based on Net Promoter Score surveys of actual clients; and Trustpilot hosts 675 plus verified reviews at a 5.0-star rating. Frontline is also a member of the American Staffing Association. Client testimonials are at frontlinesourcegroup.com/testimonials.html.
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