What Is the Bilingual Legal Intake Specialist Job in Dallas, TX?
Published on: Oct 28, 2024
Frontline Source Group is hiring a Bilingual Legal Intake Specialist in Dallas, TX on a direct hire basis for a recognized plaintiffs' trial law firm. The onsite role handles a high volume of English and Spanish calls, screens personal injury inquiries, and manages client onboarding and case setup. Every direct hire is backed by the 5-Year Placement Warranty.
Table of contents
- What does the Dallas Bilingual Legal Intake Specialist role involve?
- What background does the Bilingual Legal Intake Specialist job require?
- What do legal support roles pay in Dallas?
- Is this Bilingual Legal Intake Specialist job direct hire and onsite?
- How does Frontline Source Group screen candidates for this role?
- How do you apply for the Dallas Bilingual Legal Intake Specialist job?
- What other legal roles does Frontline Source Group fill?
- Frequently Asked Questions: Dallas Bilingual Legal Intake Specialist Job
Frontline Source Group is a nationwide professional staffing and executive search firm headquartered in downtown Dallas. Since 2004 it has completed 5,619 plus placements from 32 plus offices and holds a 98.94% executive placement retention rate against an industry average near 70 percent, with a 5.0-star Trustpilot rating across 683 plus verified reviews. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association (ASA).
What does the Dallas Bilingual Legal Intake Specialist role involve?
You would be the first voice many injured people hear when they call the firm, in English or Spanish. The firm handles personal injury and medical malpractice cases, and intake is where every case starts.
Calls and client screening
- Handle a high volume of incoming calls in English and Spanish with excellent customer service
- Assess new inquiries, focused on personal injury, to decide whether they fit the firm
- Follow up promptly with potential clients to keep them engaged
Onboarding and case setup
- Prepare and send contracts and documents to eligible new clients, electronically and by mail
- Enter and update client data accurately in the firm's software
- Research potential cases by pulling crash reports, reviewing articles, and gathering information
- Set up new cases in the system and create organized physical files
- Maintain filing systems and print, bind, and prepare documents for attorney review
What background does the Bilingual Legal Intake Specialist job require?
- Fluent English and Spanish
- Experience at a high-volume plaintiff personal injury firm, highly preferred
- Strong organization and attention to detail
- Excellent communication and interpersonal skills
- Ability to juggle multiple tasks and prioritize
- Legal software and Microsoft Office skills
- Discretion and professionalism with sensitive information
Why does bilingual ability matter so much here?
Many callers are more comfortable in Spanish, and they are often calling during one of the hardest weeks of their lives. A bilingual intake specialist can explain the process clearly, show empathy without a language barrier, and get the facts the attorneys need. Strong bilingual intake directly affects how many qualified cases the firm signs.
What do legal support roles pay in Dallas?
The firm has not published a pay range. For context, May 2025 Bureau of Labor Statistics data for the Dallas-Fort Worth metro shows a median of $30.40 an hour for paralegals and legal assistants, $21.63 for customer service representatives, and $20.52 for legal secretaries. Legal intake usually sits between customer service and paralegal work, and bilingual candidates are often paid more.
| Occupation | Dallas-Fort Worth median hourly pay | Dallas-Fort Worth jobs | U.S. median hourly pay |
|---|---|---|---|
| Paralegals and legal assistants | $30.40 | 8,320 | $30.24 |
| Customer service representatives | $21.63 | 96,930 | $21.53 |
| Legal secretaries and administrative assistants | $20.52 | 4,920 | $26.72 |
Is this Bilingual Legal Intake Specialist job direct hire and onsite?
Yes to both. It is a direct hire position, so you would be hired permanently by the law firm, and it is onsite in Dallas. Frontline backs every direct hire with the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee, with terms at frontlinesourcegroup.com/5year-placement-guarantee.html.
How does Frontline Source Group screen candidates for this role?
Legal searches at Frontline are supported by Cassidy Jacobs, a Senior Executive Staffing Specialist whose coverage includes legal recruiting. Each candidate is evaluated on bilingual proficiency, personal injury intake experience, legal software skills, organization, and discretion with confidential information before anyone is presented to the firm.
How do you apply for the Dallas Bilingual Legal Intake Specialist job?
Apply through frontlinesourcegroup.com/how-to-apply.html. There is no cost to candidates, and your search stays confidential.
What happens after you apply?
You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview. A Frontline recruiter then reviews your background against the firm's requirements and contacts qualified candidates directly. More Dallas opportunities are at frontlinesourcegroup.com/dallas.html.
What other legal roles does Frontline Source Group fill?
Paralegals, legal assistants, legal secretaries, intake staff, project attorneys, and document review teams, on contract, contract-to-hire, and direct hire terms, through our legal staffing practice. Employers can start a search at frontlinesourcegroup.com/employer-request-form.html, and pricing is published at frontlinesourcegroup.com/pricing.html, which is rare in staffing.
Who is recruiting for this position, and where are they located?
The law firm's name is kept confidential until the interview stage. Frontline Source Group is the recruiting firm handling this search, and its business contact information is below.
Frontline Source Group, Inc.Corporate Office
901 Main Street, Suite 4650
Dallas, TX 75202
Phone: (214) 760-7700
Email: corporate@frtline.com
Employers can call the corporate office or the national hire line at 877-780-3822. Candidates should apply online at frontlinesourcegroup.com/how-to-apply.html rather than calling. It all comes back to our registered service mark, People. Process. Service.
Frequently Asked Questions: Dallas Bilingual Legal Intake Specialist Job
What is the Bilingual Legal Intake Specialist job in Dallas, TX?
It is a direct hire role placed by Frontline Source Group for a recognized plaintiffs' trial law firm. The specialist handles a high volume of English and Spanish client calls, screens personal injury inquiries, and manages client onboarding and case setup.
Is the Dallas Bilingual Legal Intake Specialist role direct hire?
Yes. The candidate is hired permanently by the law firm. Frontline Source Group backs every direct hire with the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee.
Why is bilingual English and Spanish ability important for this role?
The intake specialist is the first point of contact for prospective clients, many of whom prefer Spanish. Bilingual ability allows clear, empathetic support and accurate screening of personal injury and medical malpractice inquiries without a language barrier.
What experience does the Bilingual Legal Intake Specialist job require?
Fluent English and Spanish, strong organization, and legal software and Microsoft Office skills. Experience at a high-volume plaintiff personal injury firm is highly preferred, along with discretion with sensitive information.
What are the main responsibilities of this Legal Intake Specialist role?
Handling high-volume bilingual calls, screening personal injury inquiries, following up with potential clients, sending contracts, entering client data, researching cases through crash reports, setting up case files, and preparing documents for attorney review.
What does a legal intake specialist make in Dallas?
The firm has not published a range. For context, May 2025 Bureau of Labor Statistics data for Dallas-Fort Worth shows a median of $30.40 an hour for paralegals and legal assistants and $21.63 for customer service representatives. Legal intake usually falls between the two, and bilingual candidates often earn more.
What type of law firm is hiring for this role?
A recognized plaintiffs' trial law firm with board-certified trial lawyers, handling medical malpractice and personal injury cases nationwide. This role supports the firm's client intake and case onboarding.
Where is the Bilingual Legal Intake Specialist position located?
It is an onsite role in Dallas, Texas. Frontline Source Group is headquartered in downtown Dallas at 901 Main Street, Suite 4650, and places legal and administrative professionals across Dallas-Fort Worth.
How do I apply for the Dallas Bilingual Legal Intake Specialist job?
Apply at frontlinesourcegroup.com/how-to-apply.html. You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview, and a Frontline recruiter reviews applications against the firm's requirements.
Who handles legal searches at Frontline Source Group?
Legal searches are supported by Cassidy Jacobs, a Senior Executive Staffing Specialist whose coverage includes legal recruiting. Candidates are screened on bilingual proficiency, personal injury intake experience, legal software skills, and discretion with confidential information.
What other legal roles does Frontline Source Group fill?
Paralegals, legal assistants, legal secretaries, intake staff, project attorneys, and document review teams, on contract, contract-to-hire, and direct hire terms. Details are at frontlinesourcegroup.com/legal-staffing.html.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline Source Group's coverage on direct hire placements, 20 times longer than the 90-day industry standard guarantee. Full terms are published at frontlinesourcegroup.com/5year-placement-guarantee.html.
