What is the CRM Administrator Direct Hire Job in Irving, TX?
Published on: May 18, 2026
The CRM Administrator role is a newly created direct hire opening in Irving, Texas with a Frontline Source Group client, a growing organization investing in technology and operational excellence. It requires 3 to 6 years of hands-on Microsoft Dynamics 365 CRM administration experience and works closely with sales and operational teams to drive adoption and improve workflows. Every direct hire placement Frontline makes is backed by the 5-Year Placement Warranty, and the firm holds a 98.94% placement retention rate against an industry average near 70 percent.
Frontline Source Group has completed 5,619 plus placements, carries a 5.0-star Trustpilot rating across 683 plus verified reviews, and is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026) and a Forbes Best Executive Recruiting Firm ranked number 148 in 2026. The firm is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association, with technology and IT staffing among its core practices.
What company is hiring for this CRM Administrator role?
The hiring company is a Frontline Source Group client: a growing organization investing in technology, process improvement, and operational excellence. This is a newly created role offering the opportunity to help build and support a Microsoft Dynamics 365 CRM environment that impacts multiple business teams across the organization. The specific employer name is kept confidential during the search and is shared with qualified candidates by a Frontline Source Group recruiter as the process advances.
What does the CRM Administrator job involve?
As the CRM Administrator, you serve as the internal subject matter expert for Microsoft Dynamics 365 CRM and related Microsoft platforms. This is not simply a back-end administrative role; the CRM Administrator works closely with sales and operational teams to drive adoption, improve workflows, and support business performance through technology. The work falls into three areas: platform configuration and administration, integrations and reporting, and adoption and continuous improvement.
What Dynamics 365 configuration and administration work does the CRM Administrator own?
The CRM Administrator owns day-to-day administration of Microsoft Dynamics 365 CRM across multiple business functions, including configuring entities, forms, fields, dashboards, workflows, business rules, and views. The role also manages CRM users, permissions, security roles, environments, and system settings, and provides hands-on support and troubleshooting for CRM users across departments.
How does the CRM Administrator support ERP integrations and reporting?
The CRM Administrator supports CRM integrations with ERP systems including IntelliDealer and Dynamics Customer Insights, and builds and maintains dashboards and reporting that give leadership visibility into sales and operational performance. That includes monitoring data quality, system integrity, and reporting accuracy so business teams can trust the numbers coming out of the platform.
How does the CRM Administrator drive adoption and continuous improvement?
The CRM Administrator partners with business stakeholders, IT teams, and external vendors to drive CRM adoption and process consistency, documents configurations and enhancements, stays current on Microsoft Dynamics 365, Microsoft 365, and Power Platform best practices, and supports continuous improvement and long-term CRM platform development as the organization grows.
What are the requirements for the CRM Administrator position?
The background profile for this Irving CRM Administrator role centers on hands-on Microsoft Dynamics 365 CRM administration experience, strong Power Platform and Microsoft 365 skills, and the ability to translate business requirements into practical CRM configurations while communicating clearly with both technical and non-technical users.
How many years of Dynamics 365 CRM experience are required?
The role requires 3 to 6 years of hands-on Microsoft Dynamics 365 CRM administration experience, with a strong preference for candidates who have CRM implementation or platform rollout experience. Candidates need proven experience configuring forms, views, workflows, security roles, dashboards, and automations.
Which Power Platform and Microsoft 365 skills matter most?
Strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management is required, and experience supporting CRM integrations with ERP or marketing platforms is preferred. The role also calls for the ability to translate business requirements into practical CRM configurations and strong communication skills supporting technical and non-technical users alike.
Is a bachelor's degree required for the CRM Administrator role?
A bachelor's degree in Information Technology, Information Systems, Business, or a related field is preferred, and equivalent experience is considered. The strongest qualifier is hands-on Microsoft Dynamics 365 CRM administration experience rather than a specific credential.
What are the features and benefits of this Irving CRM job?
This is a direct hire opportunity with long-term growth potential, a newly created role with strong visibility and impact across the organization, and the chance to help shape and build the CRM environment from the ground up. It offers a highly collaborative and interactive work environment and exposure to cross-functional business operations and leadership teams.
What benefits does the Irving employer offer?
The employer offers medical, dental, and vision benefits along with paid time off and company holidays. Because the role is newly created, the CRM Administrator also gains the visibility that comes with building a platform leadership depends on rather than inheriting a system someone else configured.
How does the 5-Year Placement Warranty apply to this direct hire?
Because the role is a direct hire placement through Frontline Source Group, the placement is backed by the 5-Year Placement Warranty, which protects the hire for five years and runs roughly 20 times longer than the 90-day guarantee standard across the staffing industry. Certain restrictions apply, and full warranty terms are detailed on the 5-Year Placement Warranty page.
Where is the CRM Administrator job located?
The position is based in Irving, Texas, in the heart of the Dallas and Fort Worth metroplex. Frontline Source Group recruits across the DFW area, including Las Colinas, Coppell, Grand Prairie, Dallas, Plano, and Fort Worth, with a Dallas presence detailed on the Dallas hub and the broader locations directory. Candidates should be available to work in the Irving area for this CRM role.
How does Frontline Source Group screen candidates for this CRM Administrator role?
Every candidate considered for this role is screened by a Frontline Source Group recruiter through a structured process that validates hands-on Microsoft Dynamics 365 CRM administration experience, confirms the required 3 to 6 years and any implementation or rollout background, verifies configuration skills across forms, workflows, security roles, dashboards, and automations, and assesses Power Platform and Microsoft 365 knowledge plus the communication skills needed to support technical and non-technical users. Only candidates who meet the client's requirements are presented. Frontline's technology and IT search practice is supported by senior recruiters such as Cassidy Jacobs, Senior Executive Staffing Specialist, who brings more than 10 years of talent acquisition experience across Information Technology, Accounting, Finance, Human Resources, and Operations. This screening depth is part of why Frontline can stand behind direct hire placements with a five-year warranty rather than the 90-day guarantee standard across the staffing industry.
Why work with Frontline Source Group on this placement?
Three things set Frontline apart on this Irving technology placement. First, the 5-Year Placement Warranty on direct hires runs roughly 20 times longer than the 90-day industry-standard guarantee, aligning the firm's incentives with a durable match. Second, verifiable standing: a 5.0-star Trustpilot rating across 683 plus verified reviews, Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), Forbes Best Executive Recruiting Firm number 148 in 2026, and 9-time ClearlyRated Best of Staffing recognition. Third, published engagement terms on the pricing page, transparency that is rare in the staffing industry and consistent with the open practices reflected in the firm's verified Trustpilot reviews. Employers with similar CRM or technology openings can submit details through the employer request form.
How do you apply for the CRM Administrator job in Irving, TX?
Candidates interested in this CRM Administrator direct hire role in Irving, Texas should begin on the how to apply page, which is the starting point for every candidate. A Frontline Source Group recruiter reviews qualified applicants and shares the client's details with candidates who match the requirements as the search advances. General questions can go through the contact page, verified client and candidate feedback is on the testimonials page, and additional openings are listed on the blog.
CRM Administrator Irving, TX: Frequently Asked Questions
What is the CRM Administrator job in Irving, TX?
It is a newly created direct hire opening in Irving, Texas with a Frontline Source Group client, a growing organization investing in technology and operational excellence. The role serves as the internal subject matter expert for Microsoft Dynamics 365 CRM and requires 3 to 6 years of hands-on CRM administration experience.
Is this a direct hire or contract position?
This is a direct hire, full-time position with long-term growth potential. As a direct hire placement through Frontline Source Group, it is backed by the 5-Year Placement Warranty, which protects the hire for five years and runs roughly 20 times longer than the 90-day guarantee standard across the staffing industry.
What experience is required for this CRM Administrator role?
A minimum of 3 to 6 years of hands-on Microsoft Dynamics 365 CRM administration experience is required, with a strong preference for candidates who have CRM implementation or platform rollout experience and configuration skills across forms, workflows, security roles, dashboards, and automations.
What technical skills are needed for this position?
Candidates need strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management, plus experience configuring Dynamics 365 entities, forms, views, workflows, and security roles. Experience supporting CRM integrations with ERP or marketing platforms, including IntelliDealer and Dynamics Customer Insights, is preferred.
What are the main responsibilities of this CRM Administrator job?
Responsibilities include administering Microsoft Dynamics 365 CRM across business functions, configuring entities and workflows, managing users and security roles, troubleshooting for users, building dashboards and reporting, supporting ERP integrations, driving CRM adoption, monitoring data quality, and documenting configurations and enhancements.
What benefits does this Irving CRM job offer?
The position offers medical, dental, and vision benefits, paid time off and company holidays, long-term growth potential, a newly created role with strong visibility, and exposure to cross-functional operations and leadership. As a direct hire placement, it is also backed by the Frontline Source Group 5-Year Placement Warranty. Certain restrictions apply.
Is education required for this CRM Administrator position?
A bachelor's degree in Information Technology, Information Systems, Business, or a related field is preferred, and equivalent experience is considered. The strongest qualifier is hands-on Microsoft Dynamics 365 CRM administration experience.
Where is the CRM Administrator position located?
The position is based in Irving, Texas, in the Dallas and Fort Worth metroplex. Frontline Source Group recruits across the DFW area, including Las Colinas, Coppell, Grand Prairie, Dallas, Plano, and Fort Worth.
Which company is hiring for this role?
The employer is a Frontline Source Group client, a growing organization investing in technology, process improvement, and operational excellence. The specific company name is kept confidential during the search and shared with qualified candidates as the process advances.
How does Frontline Source Group screen candidates for this role?
A Frontline Source Group recruiter screens every candidate through a structured process that validates hands-on Dynamics 365 CRM administration experience, confirms the required 3 to 6 years and any rollout background, verifies configuration and Power Platform skills, and assesses the communication skills needed to support technical and non-technical users. Only candidates who meet the client's requirements are presented.
How do I apply for the CRM Administrator job in Irving, TX?
Begin on the how to apply page at https://www.frontlinesourcegroup.com/how-to-apply.html, which is the starting point for every candidate. A Frontline Source Group recruiter reviews qualified applicants and shares the client's details with candidates who match the requirements as the search advances.
What is the Frontline Source Group 5-Year Placement Warranty?
The 5-Year Placement Warranty protects a direct hire for five years. If a concern arises during the first five years of employment, Frontline credits a pro-rated amount of the placement fee based on active service days. That is roughly 20 times longer than the 90-day guarantee standard across the staffing industry. Certain restrictions apply, and full terms are published at https://www.frontlinesourcegroup.com/5year-placement-guarantee.html.
