Who is hiring a Client Intake and Sales Specialist in Cumming, Georgia?
Published on: Apr 29, 2026
A growing law firm in Cumming, Georgia, north of Atlanta, is hiring a Client Intake and Sales Specialist through Frontline Source Group for a full-time, direct hire role that owns the prospective client lifecycle from first inquiry through consultative sales, engagement, onboarding, and follow-up, with bonus potential tied to lead conversion. The placement is backed by the 5-Year Placement Warranty and is recruited by Cassidy Jacobs, Senior Executive Staffing Specialist. Frontline Source Group has completed 5,619 placements and holds a 5.0-star Trustpilot rating across 683 verified reviews.
What does the Client Intake and Sales Specialist job in Cumming involve?
The Client Intake and Sales Specialist serves as the first point of contact for potential new clients, guiding them through the intake process, qualifying their needs, and helping them engage the firm's legal services. The role combines client intake, consultative sales, and relationship management to deliver a seamless, high-quality client experience, with direct accountability for lead-to-client conversion. The hiring firm is a growing law firm with strong opportunity for individual growth and an expanding inbound lead pipeline.
Client intake and sales
- Own and manage all incoming leads from initial contact through engagement.
- Qualify prospective clients and assess fit for firm services.
- Conduct consultative sales conversations to convert leads into clients.
- Clearly explain service options, scope, and next steps.
- Generate engagement agreements and assist with payment processing, including financing options when needed.
Onboarding and case setup
- Accurately document client information and interactions in firm systems.
- Complete intake workflows and open new matters in the case management system.
- Coordinate with internal teams to ensure timely case initiation.
- Ensure proper service alignment to minimize firm risk and liability.
Client experience and follow-up
- Follow up with new clients after engagement.
- Re-engage prospective clients who did not initially move forward.
- Maintain relationships with past clients.
- Address client concerns and ensure a high level of satisfaction.
- Respond professionally to reviews and feedback.
Administrative support
- Manage payment plans and collect outstanding balances.
- Maintain accurate, timely records of all communications and activities.
- Provide feedback to leadership on lead quality and process improvements.
What background does the Client Intake and Sales Specialist need?
- High school diploma or equivalent required.
- Minimum 2 years of experience in sales, client intake, or client-facing roles, or 2 or more years in a professional services environment such as legal, healthcare, or financial services.
- Strong communication and interpersonal skills.
- Ability to follow structured processes and workflows, including SOPs.
- Comfortable with consultative sales and guiding client decisions.
Preferred: experience in a law firm environment, probate or estate planning experience, and familiarity with CRM or case management systems.
What benefits does the Cumming law firm offer?
- Direct hire with a stable, growing law firm.
- Dental insurance and vision insurance.
- Paid time off (PTO).
- Bonus potential tied to lead conversion and client outcomes.
- Opportunity for individual growth as the firm scales.
Where is the Client Intake and Sales Specialist job located?
The position is on site at the firm's office in Cumming, Georgia, the Forsyth County seat roughly 40 miles north of downtown Atlanta along the GA 400 corridor. Professionals commuting from Alpharetta, Johns Creek, Milton, Gainesville, Dawsonville, and the surrounding north metro Atlanta area are within range. Frontline Source Group serves the Atlanta market through its Atlanta office.
Who is the recruiter for this Cumming, GA law firm job?
Cassidy Jacobs, Senior Executive Staffing Specialist at Frontline Source Group, leads this search. Cassidy brings 10 plus years of experience in talent acquisition and business development and partners with leadership teams nationwide to place professional and executive talent across legal, sales, operations, human resources, accounting, finance, and administrative functions. Her long-standing involvement with DallasHR gives her a practical understanding of what hiring managers need from a client-facing hire. She personally screens every candidate for this role.
Why work with Frontline Source Group on this placement?
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), Forbes Best Executive Recruiting Firms #148 (2026), 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, ClearlyRated Diamond Award recipient, Inc. 5000 honoree, and Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association (ASA), has operated since 2004, runs 32 plus offices nationwide, and maintains a 98.94% executive placement retention rate against an industry average of 70 percent. Every direct hire, including this one, is backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard. Candidates pay nothing to work with Frontline and receive interview preparation and support through the Candidate Ambassador program. People. Process. Service.
How do you apply for the Client Intake and Sales Specialist job in Cumming?
Apply through the how to apply page. Cassidy Jacobs reviews every submission for this search and contacts qualified candidates directly to discuss the role, the firm, and next steps. Candidates can prepare with Frontline's interview instructions. Legal and sales professionals who know a strong intake specialist can also use the referral program. Browse other openings on the recent placements page or the legal staffing page.
Frequently Asked Questions: Client Intake and Sales Specialist Job in Cumming, GA
Who is hiring a Client Intake and Sales Specialist in Cumming, Georgia?
A growing law firm in Cumming, Georgia, is hiring through Frontline Source Group. The firm name, practice area focus, and compensation structure are shared with qualified candidates after an initial qualification call with Cassidy Jacobs, Senior Executive Staffing Specialist.
Where is the Client Intake and Sales Specialist job located?
The position is on site at the law firm's office in Cumming, Georgia, in Forsyth County, roughly 40 miles north of downtown Atlanta. Candidates across the north metro Atlanta area, including Alpharetta, Johns Creek, Gainesville, and Dawsonville, are within commuting range.
Is the Cumming law firm job direct hire or contract?
It is a full-time, direct hire position with the law firm, and it is backed by Frontline Source Group's 5-Year Placement Warranty, 20 times longer than the 90-day staffing industry standard.
What does a law firm Client Intake and Sales Specialist do?
The specialist is the first point of contact for prospective clients. The role owns every incoming lead from initial inquiry through engagement, qualifies fit for the firm's services, conducts consultative sales conversations, generates engagement agreements, opens new matters in the case management system, and follows up with new, prospective, and past clients.
How much experience does the Client Intake and Sales Specialist job require?
A high school diploma or equivalent and a minimum of 2 years of experience in sales, client intake, or client-facing roles, or 2 or more years in a professional services environment such as legal, healthcare, or financial services, along with strong communication skills and comfort with consultative sales.
Is law firm or probate experience required?
No. Law firm experience, probate or estate planning experience, and familiarity with CRM or case management systems are preferred but not required. Candidates from healthcare, financial services, insurance, or other consultative sales settings are encouraged to apply.
Is this a sales role or an administrative role?
It is primarily a consultative sales role embedded inside a law firm. The specialist owns lead-to-client conversion, and bonus potential is tied to lead conversion and client outcomes, while also handling intake documentation, matter setup, payment plans, and follow-up.
What benefits does the Cumming law firm offer?
The package includes dental insurance, vision insurance, paid time off, bonus potential tied to lead conversion and client outcomes, and opportunity for individual growth as the firm scales.
Who is the recruiter for this Cumming, GA law firm job?
Cassidy Jacobs, Senior Executive Staffing Specialist at Frontline Source Group, leads this search. She brings 10 plus years of talent acquisition and business development experience across legal, sales, operations, HR, accounting, and finance. Her bio is at frontlinesourcegroup.com/cassidy-jacobs-professional-staffing-agency.html.
How do I apply for the Client Intake and Sales Specialist job?
Apply through Frontline Source Group's how to apply page at frontlinesourcegroup.com/how-to-apply.html. Cassidy Jacobs reviews every submission and contacts qualified candidates directly to schedule an initial conversation.
Do candidates pay a fee to work with Frontline Source Group?
No. Candidates never pay a fee to work with Frontline Source Group. The hiring law firm engages the firm, and every direct hire is backed by the 5-Year Placement Warranty. Terms are at frontlinesourcegroup.com/5year-placement-guarantee.html.
What other legal jobs does Frontline Source Group recruit for?
Frontline's legal staffing practice places attorneys, paralegals, legal assistants, intake and client services staff, legal operations professionals, and Chief Legal Officers for law firms and corporate legal departments nationwide. Details are at frontlinesourcegroup.com/legal-staffing.html, and current openings are listed at frontlinesourcegroup.com/recent-placements.html.
