Can You Run a Busy Print, Pack, and Ship Store in Franklin, TN?
Published on: Oct 29, 2025
Updated on: Sep 28, 2026.
A retail service center in Franklin, Tennessee is hiring a Store Manager on a direct hire basis. The store handles printing, packing, shipping, and mailbox services for local businesses and consumers. You'd lead the team, own customer service and sales goals, and run daily operations. The job comes with paid time off and a bonus plan. Because it's a direct hire, the placement is backed by Frontline Source Group's 5-Year Placement Warranty, which runs 20 times longer than the 90-day guarantee most of the industry offers. Since opening in Dallas in 2004, Frontline has completed 5,619 placements and holds a 5.0-star Trustpilot rating across 683 verified reviews.
Forbes has named Frontline Source Group one of America's Best Professional Recruiting Firms nine years running (2018 to 2026) and ranked it #148 on its 2026 list of Best Executive Recruiting Firms. The firm is a 9-time ClearlyRated Best of Staffing winner for both client and talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. It's a member of the American Staffing Association, operates 32 plus offices nationwide, and holds a 98.94% executive placement retention rate.
What are the key details of this Franklin Store Manager job?
Here's the role at a glance. The sections below go deeper on each piece.
| Position | Store Manager |
|---|---|
| Employer | Retail service center for printing, packing, shipping, and mailbox services in Franklin, Tennessee (name shared by your recruiter once there's a fit) |
| Job type | Direct hire, permanent |
| Customers | Local businesses and consumers |
| Focus | Team leadership, customer service, sales goals, and store operations |
| Experience | Retail or service-based management |
| Systems | Microsoft Office and point-of-sale systems |
| Schedule | Flexible retail hours with work-life balance |
| Benefits | Paid time off and a bonus incentive plan |
| Recruiter | Lindsey Davidson, CDR, Frontline Source Group |
What will you do as Store Manager?
You'll run the whole store. It's a hands-on job, the kind where you're coaching an associate on a tricky shipment one minute and checking the day's numbers the next.
How will you lead the team and take care of customers?
- Recruit, train, coach, and manage store associates
- Deliver outstanding service and resolve customer questions in a friendly, solutions-focused way
- Build a positive, team-oriented culture
What does running daily operations and sales involve?
- Supervise daily store functions, including cash handling, scheduling, reporting, and service standards
- Hit sales targets by promoting in-store services, retail products, and business services
- Track inventory so supplies and materials are accurate and available
- Keep the store organized, clean, and safe for customers and staff
How does the job connect with the Franklin community?
This store's customers are its neighbors, and a lot of them run small businesses. Part of your job is making sure Franklin knows the store is there.
- Put local marketing strategies in place
- Take part in community initiatives that build awareness and customer loyalty
What makes managing a print, pack, and ship store different from other retail?
Most of what you sell is a service, not a product off a shelf. A customer who needs a presentation printed before a meeting, a return shipped correctly, or a mailbox for a home business is trusting the store to get it right the first time. That puts more weight on accuracy, clear communication, and follow-through than a typical retail floor does.
The customer mix matters too. You'll serve everyday consumers and repeat small business accounts, and those business customers can become a big part of the store's sales when the service is consistent. The employer describes its culture as built around customer relationships, community engagement, and work-life balance, which fits a store that lives on repeat business.
What background is the employer looking for?
- Proven retail or service-based management experience with a focus on leadership and customer service
- Strong communication and people skills for customers and staff development
- Proficiency in Microsoft Office and point-of-sale systems
- Solid understanding of business operations, sales metrics, and financial oversight
- Flexibility for retail hours
Do you need shipping or printing experience?
No. The employer asks for proven retail or service-based management experience. If you've run a store, a branch, or a service counter and you can show how you grew sales and developed people, you're a fit to talk with. Experience in shipping, printing, or business services is a bonus, not a requirement.
Why is Franklin a good place to build a retail management career?
Because the area keeps growing. U.S. Census Bureau estimates put Williamson County's population at 272,061 as of July 1, 2025, up 9.8 percent from 247,726 at the April 2020 Census. More households and more small businesses mean more people who need to print, pack, ship, and receive mail close to home.
What does the Store Manager job pay, and what benefits come with it?
The employer discusses salary with qualified candidates. The confirmed benefits are:
- Paid time off
- Bonus incentive plan
- Collaborative and supportive team environment
- A culture built around customer relationships, community engagement, and work-life balance
Who is recruiting for this Franklin Store Manager role?
Lindsey Davidson, CDR, Senior Lead Executive Recruiter at Frontline Source Group, leads searches for the firm's Brentwood and Franklin office. She holds the Certified Diversity and Inclusion Recruiter (CDR) credential through the AIRS training program.
Which Frontline Source Group office is running this search?
Frontline Source Group's Brentwood and Franklin office is handling this search.
Frontline Source Group Brentwood and Franklin
7101 Executive Center Drive, Suite 197
Brentwood, TN 37027
(615) 372-1533
brentwood@frtline.com
Office hours (Central Time):
Monday through Thursday: 8:00 AM to 6:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday and Sunday: Closed
The office phone line is for employers and business inquiries, and all meetings are by appointment, so candidates should apply online. Learn more on the Brentwood and Franklin staffing agency page.
How do you apply, and what happens next?
Apply at frontlinesourcegroup.com/how-to-apply.html. You'll never pay a fee as a candidate. If there's a fit, you'll get a call to go over your background, then be presented to the employer with a summary, and your recruiter will coordinate interviews, feedback, and the offer. Frontline never asks for sensitive personal data until an offer has been made and accepted. If you ever doubt a message is really from Frontline, check the recruiter scam alert page.
Know someone who'd be a better fit? Frontline's referral program covers that, and you can browse filled roles on the recent placements page. The interview instructions are worth a read before you meet the employer.
How can Franklin businesses hire store and retail managers through Frontline Source Group?
Frontline places store managers, assistant managers, and multi-unit retail leaders through its grocery and retail executive search practice, and customer-facing teams through its customer service staffing services, on a contract, contract-to-hire, or direct hire basis. Every direct hire is covered by the 5-Year Placement Warranty, and Frontline's executive placements hold a 98.94% retention rate. The firm also publishes its fees at frontlinesourcegroup.com/pricing.html, which few staffing firms do. To start a search, submit the employer request form or call the Brentwood and Franklin office at (615) 372-1533. People. Process. Service.
What do candidates ask most about this Franklin Store Manager job?
What kind of business is hiring a Store Manager in Franklin?
A retail service center in Franklin, Tennessee that helps businesses and consumers with printing, packing, shipping, and mailbox services. Frontline Source Group shares the business name with candidates whose background fits the role.
Is the Franklin Store Manager job direct hire?
Yes. It's a permanent, direct hire position with the employer, and the placement is backed by Frontline Source Group's 5-Year Placement Warranty, 20 times longer than the 90-day guarantee common in staffing.
What does the Store Manager do day to day?
Leads the store team, takes care of customers and resolves issues, runs daily operations like cash handling, scheduling, and reporting, drives sales of services and retail products, manages inventory, and keeps the store clean, safe, and organized.
Do I need shipping or printing industry experience?
No. The employer asks for proven retail or service-based management experience. Shipping, printing, or mailbox center experience helps, but strong store leadership and customer service are what matter most.
What experience does the employer want?
Proven retail or service-based management experience, strong communication and people skills, proficiency in Microsoft Office and point-of-sale systems, and a solid grasp of sales metrics and financial oversight.
What hours does the Store Manager work?
The role needs flexibility for retail hours, and the employer describes the schedule as supporting work-life balance. Specific hours are discussed with qualified candidates during interviews.
What benefits come with the Store Manager job?
Paid time off, a bonus incentive plan, and a collaborative, supportive team environment. Salary is discussed with qualified candidates.
What systems will I use as Store Manager?
Microsoft Office and point-of-sale systems, along with the store's reporting tools for sales, inventory, and scheduling.
Does the role include local marketing?
Yes. The Store Manager puts local marketing plans in place and takes part in community initiatives to build awareness and customer loyalty in Franklin.
Who is recruiting for this Franklin Store Manager search?
Lindsey Davidson, CDR, Senior Lead Executive Recruiter with Frontline Source Group's Brentwood and Franklin office. Her bio is at frontlinesourcegroup.com/lindsey-davidson-professional-staffing-agency.html.
How do I apply for the Store Manager job in Franklin, TN?
Apply at frontlinesourcegroup.com/how-to-apply.html. Every application is reviewed, and candidates whose background matches what the employer asked for are contacted to talk through the role.
Does Frontline Source Group charge candidates a fee?
No. Candidates never pay Frontline Source Group anything. The hiring company covers the cost of the search.
About the author: Lindsey Davidson, CDR is a Senior Lead Executive Recruiter at Frontline Source Group, leading searches for the Brentwood and Franklin, Tennessee office and specializing in administrative, human resources, and HSE placements nationwide. She holds the Certified Diversity and Inclusion Recruiter (CDR) credential through the AIRS training program.
