What Does the Remote Loan Servicing Representative Job Involve?
Published on: Apr 2, 2026
Frontline Source Group is recruiting a Loan Servicing Representative for a healthcare FinTech company based in Nashville. The role is fully remote for Tennessee residents and starts as contract to hire, focused on payment posting, reconciliation, and Excel. Frontline backs every direct hire it makes with a 5-Year Placement Warranty.
Table of contents
- What does this Loan Servicing Representative do?
- What background does this role require?
- Is this Loan Servicing Representative role fully remote?
- Is this a contract or direct hire role?
- What are the features and benefits of this job?
- What do similar roles pay in Nashville?
- Who recruits for revenue cycle and loan servicing roles at Frontline?
- How do you apply for this Loan Servicing Representative job?
- How do employers hire through Frontline Source Group?
- Frequently Asked Questions: Loan Servicing Representative Job
Frontline Source Group is a nationwide professional staffing and executive search firm headquartered in Dallas, with Tennessee offices in Brentwood and Nashville. Since 2004 it has completed 5,619 plus placements from 32 plus offices and holds a 98.94% executive placement retention rate against an industry average near 70 percent, with a 5.0-star Trustpilot rating across 683 plus verified reviews. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association (ASA).
What does this Loan Servicing Representative do?
This is a detail-driven role that handles day-to-day loan servicing and transaction work for a company operating where healthcare and financial services meet. Accuracy and ownership matter most: the numbers you post and reconcile feed reports that go to banking partners.
Payments, funding, and invoicing
- Post payments and process transactions with a high level of accuracy
- Support funding requests and deliver reports to banking partners on time
- Manage invoicing and follow up on outstanding balances
Records, reconciliation, and teamwork
- Keep account records clean and accurate, and resolve exceptions
- Reconcile accounts and find discrepancies in financial data
- Work with accounting, customer success, and servicing teams
- Communicate professionally with customers when needed; customer contact is light
- Use Excel and internal systems to manage and track data
What background does this role require?
- 2 to 5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional and accounting work
- Strong Excel skills, including pivot tables, VLOOKUP, and formulas
- Experience with payment posting, invoicing, or reconciliation
- High attention to detail and the ability to catch and correct errors
- Strong written and verbal communication
- Ability to work independently and manage multiple priorities
- Must live in Tennessee
How strong do your Excel skills need to be?
Comfortable, not basic. You should be able to build and use pivot tables, VLOOKUP, and formulas to track large sets of transactions and spot what does not tie out. XLOOKUP or INDEX/MATCH experience is a plus. A bachelor's degree is preferred but not required; relevant experience counts more.
Is this Loan Servicing Representative role fully remote?
Yes, for Tennessee residents. The work is fully remote, with occasional in-person team events in the Nashville area. Candidates outside Tennessee are not eligible for this role.
Is this a contract or direct hire role?
It is contract to hire. You start on contract, which gives both you and the company time to make sure the role works before a permanent commitment.
How does conversion to direct hire work?
You can convert to a direct hire employee with the client based on performance and fit. Benefits eligibility and conversion terms are discussed during the hiring process.
What are the features and benefits of this job?
- Medical, dental, and vision coverage
- Generous PTO and paid holidays
- Fully remote work within Tennessee, with occasional in-person team events
- A collaborative team with strong leadership
- Hands-on training in healthcare financial systems
- A clear path from contract to direct hire
What do similar roles pay in Nashville?
The client has not published a pay range, and pay will depend on experience. For context, Bureau of Labor Statistics data for the Nashville metro shows May 2025 medians of $50,810 for bookkeeping, accounting, and auditing clerks and $50,130 for loan interviewers and clerks.
| Occupation | Nashville metro median pay | Nashville metro jobs | U.S. median pay |
|---|---|---|---|
| Bookkeeping, accounting, and auditing clerks | $50,810 | 13,790 | $50,670 |
| Loan interviewers and clerks | $50,130 | 950 | $50,020 |
| Billing and posting clerks | $48,640 | 2,720 | $48,500 |
Who recruits for revenue cycle and loan servicing roles at Frontline?
Frontline's revenue cycle and accounting and finance practices handle roles like this one, including Executive Recruiter Jessica Payne, who specializes in revenue cycle and healthcare billing searches.
How do you apply for this Loan Servicing Representative job?
Apply through frontlinesourcegroup.com/how-to-apply.html. Candidates never pay a fee to Frontline; the hiring company pays us.
What happens after you apply?
You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview. If your background fits, a Frontline recruiter will follow up, and strong candidates move on to an interview with the client. Our recruiters only contact candidates from @frtline.com email addresses; if you are unsure whether a message is real, email legal@frtline.com.
How do employers hire through Frontline Source Group?
Employers can start a search at frontlinesourcegroup.com/employer-request-form.html or reach a recruiter at frontlinesourcegroup.com/contact.html. Our fees are published at frontlinesourcegroup.com/pricing.html. Every direct hire is backed by the 5-Year Placement Warranty, 20 times the 90-day industry standard guarantee, with terms at frontlinesourcegroup.com/5year-placement-guarantee.html. It all comes back to our registered service mark, People. Process. Service.
Frequently Asked Questions: Loan Servicing Representative Job
What does a Loan Servicing Representative do?
A Loan Servicing Representative handles day-to-day loan servicing and transaction work: posting payments, processing transactions, supporting funding requests, delivering reports to banking partners, managing invoicing and balances, keeping account records accurate, and reconciling financial data.
Is this Loan Servicing Representative role fully remote?
Yes, for Tennessee residents. The role is fully remote with occasional in-person team events in the Nashville area. Candidates who live outside Tennessee are not eligible for this position.
Who is the employer for this role?
The client is a healthcare FinTech company based in Nashville, Tennessee, operating where healthcare and financial services meet. Frontline Source Group is recruiting on the client's behalf.
What Excel skills are required for this Loan Servicing Representative role?
Strong Excel skills are required, including pivot tables, VLOOKUP, and formulas, used to track large sets of transactions and find discrepancies. XLOOKUP or INDEX/MATCH experience is a plus.
How much experience is required?
The client wants 2 to 5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional and accounting roles, including payment posting, invoicing, or reconciliation.
Is a bachelor's degree required for this role?
No. A bachelor's degree is preferred but not required. Relevant experience with payment posting, reconciliation, and Excel counts more.
Is this a direct hire or contract role?
It is contract to hire. You start on contract and can convert to a direct hire employee with the client based on performance and fit. Conversion terms are discussed during the hiring process.
What benefits come with this job?
Benefits include medical, dental, and vision coverage, generous PTO and paid holidays, fully remote work within Tennessee, hands-on training in healthcare financial systems, and a clear path from contract to direct hire.
What do loan servicing and posting roles pay in Nashville?
The client has not published a range. For context, Bureau of Labor Statistics data shows May 2025 medians in the Nashville metro of $50,810 for bookkeeping, accounting, and auditing clerks, $50,130 for loan interviewers and clerks, and $48,640 for billing and posting clerks.
Do I have to pay Frontline Source Group to apply?
No. Candidates never pay Frontline any fees; the hiring company pays for the search. Frontline recruiters only contact candidates from @frtline.com email addresses, and you can verify any message by emailing legal@frtline.com.
How do I apply for this Loan Servicing Representative role?
Apply at frontlinesourcegroup.com/how-to-apply.html. You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview, and a Frontline recruiter will follow up if your background fits.
Who is recruiting for this Nashville position?
Frontline Source Group, a nationwide professional staffing and executive search firm founded in Dallas in 2004 with Tennessee offices in Brentwood and Nashville, is recruiting on behalf of the client. The firm has completed 5,619 plus placements.
