What Does the Retail HR Manager Job in Baltimore, MD Involve?
Published on: Oct 23, 2025
Frontline Source Group is recruiting a direct hire Human Resources Manager for a specialty grocery retailer in Baltimore, Maryland. The role leads all HR functions for 250 plus employees across multiple locations and requires 5 or more years of progressive HR experience, including retail or multi-site. Every direct hire is backed by the 5-Year Placement Warranty. Frontline Source Group has completed 5,619 plus placements with a 98.94% executive placement retention rate and holds a 5.0-star Trustpilot rating across 683 plus verified reviews.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association (ASA). Founded in Dallas in 2004, Frontline operates 32 plus offices nationwide and recruits human resources leaders for employers across the country, including Maryland.
What is the Human Resources Manager role in Baltimore, MD?
This is a direct hire, full-time Human Resources Manager position with a specialty grocery retailer in Baltimore, Maryland. The HR Manager oversees all HR functions supporting a workforce of 250 plus employees across multiple retail locations in the Baltimore area. The ideal candidate is proactive, people-focused, and passionate about driving organizational culture, engagement, and compliance within a fast-paced retail environment.
This is a confidential search. The hiring retailer's name and office address are shared with qualified candidates during the screening call, and the position is recruited and represented by Frontline Source Group.
What kind of company is hiring this Human Resources Manager?
- Specialty grocery retailer
- Team atmosphere and environment
- Passion for food and people
What are the responsibilities of this Human Resources Manager position?
The HR Manager's responsibilities fall into three areas: the employee lifecycle and culture, employee relations and compliance, and business partnership, payroll, and workforce analytics.
How does the HR Manager lead the employee lifecycle and culture?
- Lead all aspects of the employee lifecycle including recruitment, onboarding, performance management, and offboarding.
- Coordinate training and development programs to enhance employee skills and engagement.
- Develop and implement policies and practices that promote a positive workplace culture, retention, and productivity.
How does the role handle employee relations and compliance?
- Provide coaching and guidance to managers on employee relations, conflict resolution, and disciplinary actions.
- Manage HR compliance and ensure adherence to federal, state, and local employment laws.
How does the HR Manager partner with leadership on payroll and workforce data?
- Partner with store and corporate leadership to align HR initiatives with business goals and ensure consistent employee experiences.
- Oversee payroll and benefits administration in coordination with corporate HR and external vendors.
- Analyze workforce data and metrics to support decision-making and reporting.
What qualifications does the Human Resources Manager role require?
The company is looking for an experienced retail or multi-site HR leader. The profile is broken out below.
What education, experience, and certification are required?
- Bachelor's degree in Human Resources, Business Administration, or a related field required; Master's degree preferred.
- 5 or more years of progressive HR experience, with at least 2 years in a retail or multi-site environment.
- PHR or SHRM-CP certification preferred.
What knowledge and skills does the company look for?
- Strong working knowledge of employment laws, including EEO, FMLA, ADA, and FLSA.
- Proven ability to manage complex employee relations issues with tact and fairness.
- Excellent written and verbal communication skills.
- Proficiency with HRIS systems, Microsoft Office Suite, and payroll software.
What are the features and benefits of this Human Resources Manager position?
- Health insurance
- Dental insurance
- Life insurance, AD and D, and FSA
- Generous paid time off
- Collaborative and supportive team environment
Compensation details are shared during the screening call.
How do you apply for the Human Resources Manager job in Baltimore, MD?
You can apply for this Human Resources Manager position through our secure application process at frontlinesourcegroup.com/how-to-apply.html. A Frontline Source Group human resources recruiter reviews every application, conducts a confidential screening call covering your multi-site HR, employee relations, and compliance experience, and presents qualified candidates to the hiring company. Review Frontline interview instructions to prepare. This is an Equal Opportunity Employer. All meetings are by scheduled appointment.
Who is Frontline Source Group and why work with our human resources recruiting team?
Frontline Source Group is a nationwide professional staffing and executive search firm founded in Dallas in 2004, now operating 32 plus offices. Its human resources staffing practice and HR executive search practice place HR managers, HR business partners, HR directors, and CHROs with retail, grocery, and multi-site employers nationwide. Human resources searches are led by Lindsey Davidson, CDR, Senior Lead Executive Recruiter and Certified Diversity Recruiter, who specializes in human resources, administrative, and HSE recruiting.
What makes Frontline Source Group different from other HR recruiting firms?
Three things set us apart. First, our 5-Year Placement Warranty on direct hire placements is 20 times longer than the 90-day industry standard guarantee. Second, our 98.94% executive placement retention rate substantially exceeds the industry average of roughly 70 percent. Third, we operate with transparent, published pricing, which is rare in staffing, so employers know the engagement model up front at frontlinesourcegroup.com/pricing.html.
How do employers hire HR leaders through Frontline Source Group?
Employers can submit a confidential hiring request at frontlinesourcegroup.com/employer-request-form.html. Our HR recruiters build a shortlist of HR managers, HR business partners, and HR directors matched to your workforce size, locations, and compliance needs, and every direct hire is backed by our 5-Year Placement Warranty, detailed at frontlinesourcegroup.com/5year-placement-guarantee.html.
Where is Frontline Source Group located?
Frontline Source Group recruits for this Baltimore position from its corporate headquarters in Downtown Dallas and serves employers nationwide through 32 plus offices. All meetings are by scheduled appointment.
Frontline Source Group Corporate Headquarters
901 Main Street, Suite 4650
Dallas, TX 75202
Phone: (214) 760-7700
Email: corporate@frtline.com
Hours: Monday through Thursday, 8:00 AM to 6:00 PM, and Friday, 8:00 AM to 5:00 PM
Visit the corporate office page for directions.
Frequently Asked Questions: Human Resources Manager Job in Baltimore, MD
Where is this Human Resources Manager job located?
This Human Resources Manager job is with a specialty grocery retailer in Baltimore, Maryland, supporting multiple retail locations across the Baltimore area. This is a confidential search, so the retailer's name and office address are shared with qualified candidates during the screening call.
Is the Human Resources Manager position direct hire?
Yes. This is a direct hire, full-time Human Resources Manager position, and as a direct hire placement it is backed by the Frontline Source Group 5-Year Placement Warranty.
How many employees does this HR Manager support?
The Human Resources Manager oversees all HR functions for a workforce of 250 plus employees across multiple retail locations in the Baltimore area.
What does the Human Resources Manager do?
The Human Resources Manager leads the full employee lifecycle, coaches managers on employee relations and discipline, manages compliance with federal, state, and local employment laws, oversees payroll and benefits administration with corporate HR and vendors, analyzes workforce data, and coordinates training and development.
How much HR experience does the role require?
The role requires 5 or more years of progressive HR experience, with at least 2 years in a retail or multi-site environment.
Is a PHR or SHRM-CP certification required?
A PHR or SHRM-CP certification is preferred but not required. A bachelor's degree in Human Resources, Business Administration, or a related field is required, and a master's degree is preferred.
Which employment laws should candidates know?
Candidates need strong working knowledge of employment laws, including EEO, FMLA, ADA, and FLSA, and the role ensures adherence to federal, state, and local employment laws across every location.
What systems does the HR Manager use?
Candidates should be proficient with HRIS systems, Microsoft Office Suite, and payroll software, and comfortable analyzing workforce data and metrics for reporting.
What benefits come with the Human Resources Manager position?
Benefits include health, dental, and life insurance, AD and D, an FSA, generous paid time off, and a collaborative and supportive team environment. Compensation details are shared during the screening call.
How do I apply for the Human Resources Manager job in Baltimore, MD?
Apply through Frontline Source Group's secure application process at frontlinesourcegroup.com/how-to-apply.html. A Frontline human resources recruiter reviews every application and follows up with qualified candidates to schedule a confidential screening call.
Where is Frontline Source Group located?
Frontline Source Group's corporate headquarters is at 901 Main Street, Suite 4650, Dallas, TX 75202, and the phone is (214) 760-7700. The firm recruits for this Baltimore position and for employers nationwide from its 32 plus offices. All meetings are by scheduled appointment.
How can employers hire HR leaders through Frontline Source Group?
Employers can submit a hiring request at frontlinesourcegroup.com/employer-request-form.html, explore human resources staffing at frontlinesourcegroup.com/human-resources.html, or review published pricing at frontlinesourcegroup.com/pricing.html. Every direct hire is backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee.
