Dental Patient Care Coordinator Job in Chicago, IL, Onsite Direct Hire
Published on: Jun 5, 2026
Frontline Source Group is hiring a Dental Patient Care Coordinator for a growing, technology-forward dental practice in Chicago, IL. This onsite direct hire role serves as the first point of contact for patients, managing scheduling, insurance verification, and front office operations, and offers PPO health insurance, a 401k with company match plus profit sharing, paid time off, and paid maternity and medical leave. Every Frontline direct hire placement is backed by our 5-Year Placement Warranty, which is 20 times the 90-day industry standard.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), a Forbes Best Executive Recruiting Firm #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association (ASA), holds a 5.0-star rating across 666 plus verified Trustpilot reviews, and has completed 5,619 plus placements with a 98.94 percent executive retention rate.
What is the Dental Patient Care Coordinator role in Chicago?
This is an onsite direct hire opportunity at a growing, technology-forward dental practice in Chicago, Illinois. The practice is committed to delivering exceptional patient care and a positive patient experience, with continued expansion plans that include additional operatories and providers, offering a stable environment, strong leadership, and opportunities for long-term career growth. The Dental Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient office environment, managing scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion. The ideal candidate is professional, customer focused, organized, and thrives in a fast-paced healthcare setting.
What are the key responsibilities of this position?
The Dental Patient Care Coordinator supports both the patient experience and the daily operations of the practice. Key responsibilities include:
- Welcome and assist patients in a friendly and professional manner.
- Manage appointment scheduling and provider calendars.
- Verify insurance eligibility and benefits.
- Answer incoming phone calls and patient inquiries.
- Coordinate patient check in and check out processes.
- Collect payments and assist with financial discussions as needed.
- Maintain accurate patient records and documentation.
- Support daily administrative and operational needs of the practice.
- Work collaboratively with doctors and clinical team members.
- Deliver an exceptional patient experience at every interaction.
What background and skills are required for this role?
The ideal candidate brings dental front office experience and strong patient coordination skills. Requirements include:
- 2 years of previous dental front office experience.
- Experience using Dentrix or similar dental practice management software.
- Must be willing to work flexible shifts and two Saturdays per month.
- Experience with insurance verification, scheduling, and patient coordination is highly desirable.
What are the benefits and perks of this position?
This direct hire opportunity includes a strong benefits package:
- PPO health insurance, vision, and dental.
- 401k with company match plus 3 percent profit sharing.
- 80 hours paid time off and 40 hours sick leave.
- 6 weeks paid maternity and medical leave.
How do you apply for this Dental Patient Care Coordinator job?
To be considered for this Chicago, IL Dental Patient Care Coordinator position, apply here. A Frontline Source Group recruiter on the dental desk will review your background and reach out about this role and other current and upcoming dental staffing opportunities. To learn more about our dental staffing practice, visit our dental staffing page.
Frequently Asked Questions: Dental Patient Care Coordinator Job in Chicago
Where is this Dental Patient Care Coordinator job located?
This Dental Patient Care Coordinator position is located in Chicago, IL, at a growing, technology-forward dental practice. It is an onsite direct hire role serving as the first point of contact for patients.
How much experience is required for this role?
The role requires 2 years of previous dental front office experience and experience using Dentrix or similar dental practice management software. Experience with insurance verification, scheduling, and patient coordination is highly desirable.
What benefits does this position offer?
The position offers PPO health insurance, vision, and dental; a 401k with company match plus 3 percent profit sharing; 80 hours paid time off and 40 hours sick leave; and 6 weeks of paid maternity and medical leave.
What software should candidates know for this role?
Candidates should have experience using Dentrix or a similar dental practice management software. Familiarity with insurance verification and scheduling within that software is highly desirable for managing provider calendars and patient coordination.
What are the main responsibilities of this Dental Patient Care Coordinator?
Primary responsibilities include welcoming and assisting patients, managing appointment scheduling and provider calendars, verifying insurance eligibility and benefits, answering phone calls and patient inquiries, coordinating check in and check out, collecting payments, maintaining patient records, and working collaboratively with doctors and clinical staff.
Are weekend shifts required for this role?
Yes. The role requires willingness to work flexible shifts and two Saturdays per month. This supports the practice's patient scheduling needs as it continues to expand its operatories and provider team.
Is this a direct hire or contract position?
This is an onsite direct hire opportunity at a growing Chicago dental practice. As with every Frontline Source Group direct hire placement, it is backed by our 5-Year Placement Warranty, which is 20 times the 90-day industry standard.
How do I apply for this position?
To apply, visit our how to apply page. A Frontline Source Group recruiter on the dental desk will review your background and contact you about this role and other current and upcoming dental staffing opportunities in the Chicago area.
What other dental roles does Frontline Source Group place?
Frontline Source Group places dental front office coordinators, dental assistants, dental hygienists, office managers, treatment coordinators, insurance and billing specialists, and dentists, on a contract, contract-to-hire, and direct hire basis nationwide.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline Source Group's commitment that stands behind every direct hire placement. It protects the employer's investment 20 times longer than the 90-day guarantee most staffing agencies offer, reflecting our confidence in the people we place and our 98.94 percent executive retention rate.
Does Frontline Source Group serve the Chicago area for dental staffing?
Yes. Frontline Source Group serves Chicago and the surrounding area, including Naperville, Schaumburg, Evanston, Oak Brook, Aurora, and Skokie, as well as the rest of the country from 32 plus offices nationwide. Our dental recruiters place talent across Illinois and beyond.
How long has Frontline Source Group been in business?
Frontline Source Group was founded in Dallas in 2004 by Bill Kasko, giving the firm 22 years in business. Over that time we have completed 5,619 plus placements and grown to 32 plus offices nationwide.
