What does the Customer Service and Sales Agent job in North Houston, TX involve?
Published on: Aug 23, 2025
Frontline Source Group is recruiting Customer Service and Sales Agents for a North Houston, TX Medicare advisory team, full-time onsite inbound call center roles starting at 20 dollars per hour with paid training, licensing support, and commission-based earning potential. Frontline backs its direct hire placements with the 5-Year Placement Warranty, 20 times longer than the 90-day industry-standard guarantee.
Frontline Source Group is a nationwide professional staffing and executive search firm founded in 2004, operating 32 plus offices with 5,619 plus completed placements and a 98.94 percent executive placement retention rate against an industry average near 70 percent. The firm holds a 5.0-star Trustpilot rating across 666 plus verified reviews, is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), a Forbes Best Executive Recruiting Firm (#148 in 2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. Frontline is a member of the American Staffing Association (ASA).
What are the responsibilities of this Customer Service and Sales Agent role?
This is a full-time inbound call center role on a Medicare advisory team. Core responsibilities include:
- Handle inbound sales calls from Medicare-eligible clients
- Build trust with seniors while explaining healthcare coverage options
- Recommend and enroll clients in suitable Medicare plans
- Meet and exceed team and personal goals through quality customer interactions
- Participate in comprehensive training, licensing support, and real-time coaching
What background and qualifications does this North Houston Sales Agent position require?
The client is seeking candidates with the following background profile:
- High school diploma or equivalent
- Proven success handling high call volumes
- Customer service experience, with sales experience a plus
- Strong communication skills and a focus on helping others
- Comfort with computer-based systems
- Willingness to learn and improve with the team
What is the company profile for this opportunity?
The hiring client operates a Medicare advisory call center based in North Houston. The team handles high-volume inbound calls in a supportive, coaching-focused office environment, helping Medicare-eligible clients understand and enroll in healthcare coverage options.
What pay and benefits does this Customer Service and Sales Agent job include?
- 20 dollars per hour with continuous paid training and licensing support
- Average agent earnings of 80,000 to 100,000 dollars per year with commission and bonuses, according to the client
- Weekly commission payments and bonus programs
- Full coverage of licensing and certification costs
- Comprehensive health, dental, and vision benefits
- Supportive North Houston office environment with career growth opportunities
- Full-time hours with an immediate start
Is this Customer Service and Sales Agent role onsite or remote?
This is a full-time onsite role based in the client's North Houston office. The team values on-the-floor coaching and collaborative success, so agents work in office rather than remotely.
How do you apply for this Customer Service and Sales Agent position in North Houston?
Qualified candidates can apply through the Frontline Source Group application portal at how to apply. Frontline recruiters review applications for the Houston market and the broader customer service and call center space, and will reach out to candidates whose background aligns with this and similar openings.
How do employers hire customer service and call center talent through Frontline Source Group in Houston?
Employers building customer service, call center, or sales teams can submit a hiring request through the employer request form or reach a recruiter through contact. Engagement details and fee structure are published openly on our pricing page, a level of transparency that is rare in the staffing industry. Every direct hire is backed by the 5-Year Placement Warranty.
What makes Frontline Source Group different from other Houston staffing agencies?
Three factors set Frontline apart. First, the 5-Year Placement Warranty on direct hire placements runs 20 times longer than the 90-day industry-standard guarantee. Second, a 98.94 percent executive placement retention rate well above the roughly 70 percent industry average reflects the precision of the firm's screening. Third, two decades of recognition, including Forbes Best Professional Recruiting Firms for 9 consecutive years and Forbes Best Executive Recruiting Firms #148 in 2026, signals sustained authority rather than a single year of recognition.
Frequently Asked Questions: Customer Service and Sales Agent Job in North Houston, TX
What is the Customer Service and Sales Agent job in North Houston, TX?
It is a full-time onsite inbound call center role with a Medicare advisory team in North Houston, TX, recruited by Frontline Source Group. Agents handle inbound calls from Medicare-eligible clients, explain coverage options, and enroll clients in suitable plans.
Is this North Houston Sales Agent role remote, hybrid, or onsite?
The role is onsite in the client's North Houston office. The team values on-the-floor coaching and collaboration, so agents work in office rather than remotely.
What experience is required for this Customer Service and Sales Agent position?
The client requires a high school diploma or equivalent, proven success handling high call volumes, and customer service experience, with sales experience a plus. Strong communication skills and comfort with computer-based systems are also expected.
What does this Customer Service and Sales Agent job pay?
The role starts at 20 dollars per hour with continuous paid training and licensing support. According to the client, average agent earnings are 80,000 to 100,000 dollars per year with commission and bonuses, paid weekly.
Does this role involve Medicare sales?
Yes. Agents handle inbound calls from Medicare-eligible clients, explain healthcare coverage options, and enroll clients in suitable Medicare plans. The client provides full coverage of licensing and certification costs.
What benefits come with this North Houston Sales Agent job?
Benefits include comprehensive health, dental, and vision coverage, full coverage of licensing and certification costs, paid training, weekly commission and bonus programs, and a supportive North Houston office with career growth opportunities.
How do I apply for this Customer Service and Sales Agent job?
You can apply through the Frontline Source Group application portal on the how to apply page. A Frontline recruiter on the customer service and call center desk reviews applications and contacts candidates whose background fits this or a similar opening.
Who is the recruiting firm for this North Houston position?
Frontline Source Group, a nationwide professional staffing and executive search firm founded in 2004 with 32 plus offices and 5,619 plus completed placements, is recruiting for this role on behalf of the hiring client.
Does Frontline Source Group recruit in Houston?
Yes. Frontline serves the greater Houston market through its Houston Galleria and Houston Downtown offices, placing professionals across customer service, call center, administrative, finance, and executive disciplines.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline Source Group's direct hire assurance, backing every permanent placement for five years. That is 20 times longer than the 90-day industry-standard guarantee and reflects the firm's confidence in its screening process.
Is work authorization required for this role?
Yes. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas for this position.
What other industries does Frontline Source Group recruit for?
Frontline recruits across accounting and finance, technology and IT, human resources, legal and paralegal, administrative, customer service, pharmacy, dental, oil and gas energy, engineering, marketing, and C-suite executive search nationwide.
