What is the CRM Administrator job in Irving, TX, and how do you apply?
Published on: Aug 2, 2026
Frontline Source Group is recruiting a CRM Administrator in Irving, Texas, for a growing organization. The direct hire role is the internal expert for Microsoft Dynamics 365 CRM and related Microsoft platforms, in a newly created position with the chance to build the CRM environment from the ground up. Every direct hire is backed by the 5-Year Placement Warranty.
Table of contents
- What does the CRM Administrator role in Irving, TX involve?
- What are the core responsibilities of this CRM Administrator?
- What background and experience does this CRM Administrator job require?
- What are the features and benefits of this Irving, TX position?
- How does Frontline Source Group screen candidates for this role?
- How do you apply for the CRM Administrator job in Irving, TX?
- How can employers hire CRM and IT talent through Frontline?
- Frequently Asked Questions: CRM Administrator Job in Irving, TX
Frontline Source Group is a nationwide professional staffing and executive search firm headquartered in Dallas, with an Irving office. Since 2004 it has completed 5,619 plus placements from 32 plus offices and holds a 98.94% executive placement retention rate against an industry average near 70 percent, with a 5.0-star Trustpilot rating across 683 plus verified reviews. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association (ASA).
What does the CRM Administrator role in Irving, TX involve?
The client is a growing organization investing in technology, process improvement, and operational excellence. This is not a back-office admin seat: the CRM Administrator works closely with sales and operations teams to drive adoption, improve workflows, and support business performance through technology. The right person pairs strong configuration skills with clear communication and patient support for users.
What are the core responsibilities of this CRM Administrator?
Configuration and platform administration
- Administer and maintain Microsoft Dynamics 365 CRM across multiple business functions
- Configure entities, forms, fields, dashboards, workflows, business rules, and views
- Manage users, permissions, security roles, environments, and system settings
- Build and maintain dashboards and reporting for leadership
- Support integrations with ERP systems, including IntelliDealer and Dynamics Customer Insights
Adoption, data quality, and continuous improvement
- Provide hands-on support and troubleshooting for users across departments
- Partner with business stakeholders, IT teams, and outside vendors on CRM initiatives
- Drive adoption, user engagement, and process consistency
- Monitor data quality, system integrity, duplicates, and reporting accuracy
- Document configurations, enhancements, processes, and platform updates
- Keep current on Dynamics 365, Microsoft 365, and Power Platform best practices
What background and experience does this CRM Administrator job require?
- 3 to 6 years of hands-on Microsoft Dynamics 365 CRM administration (required)
- CRM implementation or platform rollout experience, strongly preferred
- Experience configuring forms, views, workflows, security roles, dashboards, and automations
- Strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management
- Experience supporting CRM integrations with ERP or marketing platforms, preferred
- Ability to turn business requirements into practical configurations, and to explain them to non-technical users
- Bachelor's degree in IT, information systems, business, or a related field preferred; equivalent experience considered
Why does rollout experience matter here?
Because this is a newly created role and the CRM environment is still being built. Someone who has taken a Dynamics 365 rollout from configuration through adoption will recognize the decisions that matter early, like security design, data standards, and integration boundaries.
What are the features and benefits of this Irving, TX position?
- Medical, dental, and vision coverage
- Paid time off and company holidays
- A newly created role with strong visibility across the organization
- The chance to shape and build the CRM environment from the ground up
- A collaborative environment with exposure to cross-functional operations and leadership
- Long-term growth potential
What do related IT roles pay in Dallas-Fort Worth?
The client has not published a salary range. For context, May 2025 Bureau of Labor Statistics data shows a median of $122,520 for computer systems analysts in the Dallas-Fort Worth metro, the category this role is classified under, and $103,260 for network and computer systems administrators.
| Occupation | Dallas-Fort Worth median pay | Dallas-Fort Worth jobs | U.S. median pay |
|---|---|---|---|
| Computer systems analysts | $122,520 | 20,000 | $105,850 |
| Database administrators | $122,390 | 2,430 | $104,620 |
| Network and computer systems administrators | $103,260 | 11,740 | $99,130 |
How does Frontline Source Group screen candidates for this role?
A recruiter on Frontline's technology and IT desk screens every candidate for hands-on Dynamics 365 administration depth, configuration experience across forms, workflows, and security roles, Power Platform and Microsoft 365 knowledge, and the communication needed to drive adoption. Experience is checked against this opening's specific requirements before anyone is presented.
How do you apply for the CRM Administrator job in Irving, TX?
Apply through frontlinesourcegroup.com/how-to-apply.html. There is no cost to candidates, and your search stays confidential.
What happens after you apply?
You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview. A technology recruiter then reviews your Dynamics 365 experience and contacts qualified candidates directly.
How can employers hire CRM and IT talent through Frontline?
Frontline's technology and IT staffing practice recruits CRM and ERP administrators, systems analysts, software professionals, and IT leaders. Employers can start a search at frontlinesourcegroup.com/employer-request-form.html, and engagement pricing is published at frontlinesourcegroup.com/pricing.html. Every direct hire is backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee, with terms at frontlinesourcegroup.com/5year-placement-guarantee.html.
Who is recruiting for this position, and where are they located?
The client's name is kept confidential until the interview stage. Frontline Source Group is the recruiting firm handling this search, and its business contact information is below.
Frontline Source Group, Inc.Corporate Office
901 Main Street, Suite 4650
Dallas, TX 75202
Phone: (214) 760-7700
Email: corporate@frtline.com
Employers can call the corporate office or the national hire line at 877-780-3822. Candidates should apply online at frontlinesourcegroup.com/how-to-apply.html rather than calling. It all comes back to our registered service mark, People. Process. Service.
Frequently Asked Questions: CRM Administrator Job in Irving, TX
What is the CRM Administrator job in Irving, TX?
It is a direct hire CRM Administrator position with a growing organization in Irving, Texas, serving as the internal expert for Microsoft Dynamics 365 CRM and related Microsoft platforms in a newly created role.
Is the CRM Administrator position direct hire or contract?
It is a full-time direct hire opening, meaning permanent employment with the client. Every Frontline Source Group direct hire is backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee.
What CRM platform does this role manage?
Microsoft Dynamics 365 CRM and related Microsoft platforms, including configuration of entities, forms, fields, dashboards, workflows, business rules, and views, plus user, permission, and security role management.
How much Dynamics 365 experience does this role require?
The client requires 3 to 6 years of hands-on Microsoft Dynamics 365 CRM administration, with strong preference for CRM implementation or platform rollout experience.
What other technical skills are needed for this position?
Strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management, experience configuring workflows, security roles, dashboards, and automations, and ideally experience supporting CRM integrations with ERP or marketing platforms.
Does this role involve CRM and ERP integrations?
Yes. The CRM Administrator supports integrations with ERP systems, including IntelliDealer and Dynamics Customer Insights, and works with IT teams and outside vendors on CRM initiatives.
Is a college degree required for this CRM Administrator job?
A bachelor's degree in IT, information systems, business, or a related field is preferred, but equivalent hands-on experience is considered.
What benefits come with this Irving, TX position?
Medical, dental, and vision coverage, paid time off, and company holidays, plus long-term growth potential and high visibility in a newly created role.
What do CRM and systems roles pay in Dallas-Fort Worth?
The client has not published a range. For context, May 2025 Bureau of Labor Statistics data shows a median of $122,520 for computer systems analysts in the Dallas-Fort Worth metro and $103,260 for network and computer systems administrators.
How does Frontline Source Group screen CRM Administrator candidates?
A recruiter on the technology and IT desk screens for hands-on Dynamics 365 administration depth, configuration experience across forms, workflows, and security roles, Power Platform and Microsoft 365 knowledge, and stakeholder communication before presenting anyone.
How do I apply for the CRM Administrator job in Irving, TX?
Apply at frontlinesourcegroup.com/how-to-apply.html. You may get a call from Lexi Reed, Frontline's AI recruiter, for an initial phone interview, and a technology recruiter will contact qualified candidates directly. There is no cost to candidates.
What is Frontline Source Group's 5-Year Placement Warranty?
The 5-Year Placement Warranty backs every direct hire placement and runs 20 times longer than the 90-day industry standard guarantee. Terms are at frontlinesourcegroup.com/5year-placement-guarantee.html.
