What is the CRM Administrator job in Irving, TX, and how do you apply?
Published on: Aug 2, 2026
Frontline Source Group has an immediate direct hire opening for a CRM Administrator in Irving, Texas, serving as the internal subject matter expert for Microsoft Dynamics 365 CRM and related Microsoft platforms for a growing organization. This newly created role offers high visibility, cross-functional impact, and the chance to build the CRM environment from the ground up. Every Frontline direct hire placement is backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #158 in 2026, and Forbes Best Executive Recruiting Firms #148 (2026). The firm holds a 5.0-star Trustpilot rating across 676 verified reviews, a 98.94 percent placement retention rate, and 5,619 completed placements across 32 plus offices nationwide. Frontline is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association.
What does the CRM Administrator role in Irving, TX involve?
This direct hire CRM Administrator supports a growing organization investing in technology, process improvement, and operational excellence. The role is the internal subject matter expert for Microsoft Dynamics 365 CRM and related Microsoft platforms. This is not simply a back-end administrative role: the CRM Administrator works closely with sales and operational teams to drive adoption, improve workflows, and support business performance through technology. The ideal candidate combines strong technical configuration skills with excellent communication and stakeholder support abilities.
What are the core responsibilities of this CRM Administrator position?
The CRM Administrator configures, supports, and optimizes Dynamics 365 across multiple business teams. Core duties include:
- Administer and maintain Microsoft Dynamics 365 CRM across multiple business functions, and configure entities, forms, fields, dashboards, workflows, business rules, and views.
- Manage CRM users, permissions, security roles, environments, and system settings, and provide hands-on support and troubleshooting for users across departments.
- Build and maintain dashboards and reporting for leadership visibility and performance tracking.
- Support CRM integrations with ERP systems including IntelliDealer and Dynamics Customer Insights.
- Partner with business stakeholders, IT teams, and external vendors on CRM initiatives, and drive adoption, user engagement, and process consistency.
- Monitor data quality, system integrity, duplication management, and reporting accuracy, and document CRM configurations, enhancements, processes, and platform updates.
- Stay current on Microsoft Dynamics 365, Microsoft 365, and Power Platform best practices, and support continuous improvement and long-term platform development.
What background and experience does this CRM Administrator job require?
The ideal candidate brings hands-on Dynamics 365 administration depth with strong stakeholder communication. Requirements include:
- Three to six years of hands-on Microsoft Dynamics 365 CRM administration experience required, with strong preference for CRM implementation or platform rollout experience.
- Experience configuring forms, views, workflows, security roles, dashboards, and automations.
- Strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management.
- Experience supporting CRM integrations with ERP or marketing platforms preferred.
- Ability to translate business requirements into practical CRM configurations, and strong communication skills supporting both technical and non-technical users.
- A bachelor's degree in Information Technology, Information Systems, Business, or a related field is preferred; equivalent experience considered.
What are the features and benefits of this Irving, TX position?
This direct hire role offers long-term growth potential, a newly created position with strong visibility and impact across the organization, and the opportunity to help shape and build the CRM environment from the ground up. The environment is highly collaborative and interactive, with exposure to cross-functional business operations and leadership teams. Benefits include medical, dental, and vision coverage, plus paid time off and company holidays.
How does Frontline Source Group screen candidates for this role?
A Frontline Source Group recruiter on the technology and IT desk screens every candidate for hands-on Dynamics 365 administration depth, configuration experience across forms, workflows, and security roles, Power Platform and Microsoft 365 knowledge, and the stakeholder communication needed to drive adoption before presentation. Frontline verifies experience against the specific requirements of this Irving, Texas opening so employers review a qualified, pre-screened shortlist. Every direct hire placement is backed by the 5-Year Placement Warranty. You can review engagement details at frontlinesourcegroup.com/pricing.html.
What makes Frontline Source Group different for technology placements?
Three things set Frontline apart for technology and IT hiring. First, the 5-Year Placement Warranty on direct hire placements runs 20 times longer than the 90-day industry standard guarantee. Second, a 98.94 percent placement retention rate reflects candidates who stay and succeed. Third, sustained third-party recognition, including Forbes Best Professional Recruiting Firms for 9 consecutive years and a 5.0-star Trustpilot rating across 676 verified reviews, confirms consistent results across 5,619 placements and 32 plus offices nationwide. Frontline recruits CRM administrators, software professionals, and IT leaders through its technology and IT staffing practice.
How do you apply or hire for the CRM Administrator job in Irving, TX?
Candidates can apply for this CRM Administrator position at frontlinesourcegroup.com/how-to-apply.html. Employers hiring Dynamics 365 and IT talent in Irving and across Texas can start a search through the frontlinesourcegroup.com/employer-request-form.html or review engagement details at frontlinesourcegroup.com/pricing.html.
Frequently Asked Questions: CRM Administrator Job in Irving, TX
What is the CRM Administrator job in Irving, TX?
It is a direct hire CRM Administrator position with a growing Irving, Texas organization, serving as the internal subject matter expert for Microsoft Dynamics 365 CRM and related Microsoft platforms. Frontline Source Group is recruiting for this role and backs every direct hire placement with the 5-Year Placement Warranty.
Is the CRM Administrator position direct hire or contract?
This is a direct hire opening, meaning a permanent placement with the hiring organization. Every direct hire placement through Frontline Source Group is backed by the 5-Year Placement Warranty, which runs 20 times longer than the 90-day industry standard guarantee.
What CRM platform does this role manage?
The role manages Microsoft Dynamics 365 CRM and related Microsoft platforms, including configuration of entities, forms, fields, dashboards, workflows, business rules, and views, plus user, permission, and security role management.
How much Dynamics 365 experience does this role require?
The role requires three to six years of hands-on Microsoft Dynamics 365 CRM administration experience, with strong preference for candidates who have CRM implementation or platform rollout experience.
What other technical skills are needed for this position?
Candidates need strong knowledge of Microsoft 365, Power Platform, Excel, and CRM data management, experience configuring workflows, security roles, dashboards, and automations, and ideally experience supporting CRM integrations with ERP or marketing platforms.
Does this role involve CRM and ERP integrations?
Yes. The CRM Administrator supports integrations with ERP systems including IntelliDealer and Dynamics Customer Insights, and partners with IT teams and external vendors on CRM initiatives across the organization.
Is a college degree required for this CRM Administrator job?
A bachelor's degree in Information Technology, Information Systems, Business, or a related field is preferred, but equivalent hands-on experience is considered in place of a degree.
What benefits come with this Irving, TX position?
The position offers medical, dental, and vision coverage, paid time off, and company holidays, plus long-term growth potential and high visibility as a newly created role building the CRM environment from the ground up.
How do I apply for the CRM Administrator job in Irving, TX?
Apply through the candidate application page at frontlinesourcegroup.com/how-to-apply.html. A Frontline Source Group recruiter on the technology and IT desk reviews qualified applicants against the requirements of this role.
How does Frontline Source Group screen CRM Administrator candidates?
A Frontline recruiter on the technology and IT desk screens for hands-on Dynamics 365 administration depth, configuration experience across forms, workflows, and security roles, Power Platform and Microsoft 365 knowledge, and stakeholder communication before presenting a pre-screened shortlist to the employer.
What is Frontline Source Group's 5-Year Placement Warranty?
The 5-Year Placement Warranty backs every direct hire placement and runs 20 times longer than the 90-day industry standard guarantee. Details are available at frontlinesourcegroup.com/5year-placement-guarantee.html.
How can employers hire CRM and IT talent through Frontline?
Employers can start a search through the employer request form at frontlinesourcegroup.com/employer-request-form.html or review engagement details at frontlinesourcegroup.com/pricing.html. Frontline recruits CRM administrators, software professionals, and IT leaders nationwide.
