Bilingual Spanish Client Support Specialist Job in Austin, TX
Published on: Apr 1, 2026
Updated: August 23, 2026
Frontline Source Group is recruiting a bilingual Client Support Specialist for a leading international technology company in Austin, Texas. This is a direct hire role for a proactive professional who will manage B2B client orders, inquiries, and warranty cases as the primary point of contact for U.S.-based clients, with full Spanish fluency and professional English highly preferred, and the placement is backed by the 5-Year Placement Warranty. Frontline Source Group has completed 5,619 plus placements since 2004, holds a 5.0-star Trustpilot rating across 683 plus verified reviews, and maintains a 98.94% executive placement retention rate.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), Forbes Best Executive Recruiting Firms #148 (2026), 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, ClearlyRated Diamond Award recipient, Inc. 5000 honoree, and Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association (ASA), is headquartered at 901 Main Street, Suite 4650, Dallas, TX 75202, (214) 760-7700, and operates 32 plus offices nationwide. Candidates apply at frontlinesourcegroup.com/how-to-apply.html.
What will the Client Support Specialist do for this global technology company?
The client is a leading international technology company delivering solutions to a global customer base, recognized for its high-performance culture, client-centric approach, and flexible, modern work environment. As Client Support Specialist, you will provide world-class client service and act as the primary point of contact for client inquiries, orders, and warranty cases.
How does the role manage orders and warranty cases?
You will deliver outstanding support to U.S.-based clients, manage client orders, inquiries, and warranty cases while maintaining high satisfaction levels, and master the company's internal sales platforms and back-office tools to administer orders and process warranty cases with precision.
How does the role coordinate with partners and internal teams?
You will communicate with partners, internal teams, and clients to ensure smooth daily operations, organize and prioritize tasks to meet deadlines and operational goals, and proactively follow up to ensure tasks are completed and objectives are achieved, handling complex inquiries with actionable solutions while working independently and as part of a collaborative team.
What background does the Austin client require for this Client Support Specialist?
This role leverages bilingual Spanish and English skills in client-facing B2B operations for an international, multicultural organization.
What language and experience requirements apply?
Full Spanish fluency with professional English proficiency is highly preferred, along with 2 plus years of client-facing experience, preferably in international or multicultural environments, and B2B experience preferred.
Which skills, education, and travel expectations apply?
The client requires proficiency in Microsoft Outlook or similar productivity tools, strong organizational skills with a proactive, independent working style, an associate degree or higher preferred, an interest in IT as a plus, and willingness to travel internationally when required.
Why apply for this Austin client support job through Frontline Source Group?
Frontline Source Group represents this Austin technology employer directly, and a Frontline Source Group recruiter presents qualified candidates straight to the hiring team. Candidates are never charged a fee, all fees are paid by the hiring employer, and direct hire placements are backed by the 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee. The warranty reflects the firm's 98.94% executive placement retention rate, well above the staffing industry average of 70 percent. Apply at frontlinesourcegroup.com/how-to-apply.html.
Frequently Asked Questions: Client Support Specialist Job in Austin, TX
What does the Client Support Specialist do day to day?
The Client Support Specialist acts as the primary point of contact for client inquiries, orders, and warranty cases, delivering support to U.S.-based clients, managing orders and warranty cases while maintaining high satisfaction levels, mastering internal sales platforms and back-office tools, communicating with partners and internal teams, and proactively following up to ensure tasks are completed.
What kind of company is hiring this Client Support Specialist in Austin?
The client is a leading international technology company serving a global customer base, recognized for its high-performance culture, client-centric approach, and flexible, modern work environment.
Is this Client Support Specialist job direct hire?
Yes. This is a direct hire role in Austin, Texas, and the placement is backed by Frontline Source Group's 5-Year Placement Warranty.
Is Spanish required for this Austin client support job?
Full Spanish fluency with professional English proficiency is highly preferred, as the role leverages bilingual Spanish and English skills in client-facing operations with international and multicultural teams.
How much experience is required for this Client Support Specialist job?
The client requires 2 plus years of client-facing experience, preferably in international or multicultural environments, with B2B experience preferred.
Which software skills does the role require?
Proficiency in Microsoft Outlook or similar productivity tools is required, along with the ability to master the client's internal sales platforms and back-office tools for order administration and warranty case processing. An interest in IT is a plus.
Does the role involve international travel?
Yes. The client asks for willingness to travel internationally when required.
What education does the client prefer?
An associate degree or higher is preferred, combined with strong organizational skills and the ability to work independently while maintaining a proactive approach.
How do I apply for the Client Support Specialist job in Austin, TX?
Candidates apply at frontlinesourcegroup.com/how-to-apply.html. All interviews are set by appointment, and a Frontline Source Group recruiter will review your background against the role requirements.
Does Frontline Source Group charge candidates a fee?
No. Candidates are never charged a fee. All placement fees are paid by the hiring employer, and pricing is published openly at frontlinesourcegroup.com/pricing.html.
Is this placement backed by a warranty?
Yes. As a direct hire placement, this role is backed by Frontline Source Group's 5-Year Placement Warranty, 20 times longer than the 90-day industry standard guarantee, with pro-rated terms. Restrictions apply. The warranty reflects the firm's 98.94% executive placement retention rate, well above the staffing industry average of 70 percent.
What is Frontline Source Group?
Frontline Source Group is a professional staffing and executive search firm founded in Dallas in 2004 by Bill Kasko, operating 32 plus offices nationwide including Austin. The firm has completed 5,619 plus placements and holds a 5.0-star Trustpilot rating across 683 plus verified reviews.
