Who Is Hiring a Grocery Chief Technology Officer in New York, NY?

Published on: Mar 25, 2026

How to Apply

A confidential grocery retail and e-commerce company in New York, NY is hiring a Chief Technology Officer as a direct hire through Frontline Source Group, a Forbes Best Executive Recruiting Firm (#148, 2026) that backs every direct hire with a 5-Year Placement Warranty. The CTO leads store systems, e-commerce, data, cloud infrastructure, and cybersecurity, and candidates start at frontlinesourcegroup.com/how-to-apply.html. The warranty runs 20 times longer than the 90-day industry standard guarantee. Restrictions apply.

Frontline Source Group has placed professionals and executives since 2004, with 5,619 plus completed placements, a 98.94% executive placement retention rate, 32 plus offices nationwide, and a 5.0-star Trustpilot rating across 683 plus verified reviews. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, an Expertise.com Best Staffing Agency, and a member of the American Staffing Association (ASA). This search sits within the firm's grocery and retail executive search practice, alongside its technology and IT staffing practice and C-suite executive search practice. Local market coverage is on the New York City page, and more openings are listed under Recent Placements.

What does this Chief Technology Officer role in New York involve?

The Chief Technology Officer is a key member of the executive team, responsible for defining and executing the technology vision that powers a grocery retail business across stores, e-commerce, and supply chain. The role leads all technology functions, including IT, infrastructure, store systems, digital, data, and cybersecurity, to deliver secure, reliable, and innovative solutions that drive sales growth, operational efficiency, and outstanding customer experiences.

What kind of company is hiring?

The employer is a grocery retailer in New York, NY that operates stores, distribution centers, e-commerce platforms, and mobile apps. This is a confidential search. To protect client confidentiality, the company name is shared with qualified candidates during the screening conversation with a Frontline Source Group recruiter.

Which technology strategy duties will the CTO own?

• Develop and own a multi-year technology roadmap aligned with company growth, merchandising, operations, and e-commerce strategies
• Partner with the CEO and executive team to translate business goals into a clear, prioritized portfolio of technology initiatives and investments
• Stay current on grocery and retail tech trends (unified POS, automation, AI, digital traceability, IoT) and turn them into practical, value-creating initiatives

Which team leadership and budget duties are included?

• Build, mentor, and retain a high-performing technology organization covering engineering, IT operations, products, data, and security
• Establish clear objectives, processes, and operating rhythms (for example, agile delivery and change management) to improve speed, quality, and reliability
• Manage technology budgets, vendor relationships, and major contracts, ensuring strong ROI and alignment with the technology roadmap

Which technology domains will the Chief Technology Officer lead?

The scope runs from the checkout lane to the cloud. The CTO owns four connected domains: store systems, e-commerce and omnichannel, data and AI, and infrastructure and security.

Which store systems and smart store duties are included?

• Oversee strategy and performance for store technology, including POS, self-checkout, mobile POS, price and shelf systems, and in-store Wi-Fi and devices
• Ensure high availability and resilience of all store systems to minimize downtime and protect sales and customer satisfaction
• Drive automation and smart store capabilities, including inventory automation, real-time shelf monitoring, and labor-saving digital tools for associates

Which e-commerce and omnichannel duties are included?

• Own the technical strategy and performance for e-commerce platforms, mobile apps, and digital experiences, from ordering and delivery to loyalty and personalization
• Enable seamless omnichannel journeys (delivery, curbside, BOPIS, subscriptions) through unified inventory, order orchestration, and customer data across channels
• Partner with Marketing and Merchandising to leverage data and digital tools for targeted promotions, recommendations, and customer engagement

What do omnichannel and BOPIS mean in this role?

Omnichannel means a shopper can move between the store, the website, and the mobile app and see the same inventory, prices, orders, and loyalty data. BOPIS stands for buy online, pick up in store. The listing names delivery, curbside, BOPIS, and subscriptions as the journeys this CTO must support through unified inventory and order orchestration.

Which data, analytics, and AI duties are included?

• Define the data architecture and governance needed to support real-time decision making in merchandising, pricing, supply chain, and store operations
• Lead the adoption of advanced analytics and AI for demand forecasting, dynamic pricing, inventory optimization, space planning, and customer insights
• Establish KPIs and dashboards that track technology performance, customer experience, and business outcomes

Which infrastructure, cybersecurity, and continuity duties are included?

• Oversee enterprise IT infrastructure (networks, cloud, data centers, endpoints) to ensure secure, scalable, and cost-effective operations across all locations
• Lead cybersecurity strategy and execution, protecting customer, payment, and operational data in compliance with PCI and applicable privacy regulations
• Implement robust business continuity and disaster recovery plans for stores, distribution centers, and digital platforms

Why does PCI compliance matter for a grocery CTO?

PCI refers to the Payment Card Industry Data Security Standard, the security requirements for organizations that store, process, or transmit cardholder data. A grocer takes card payments at POS lanes, self-checkout, mobile POS, and online, so the CTO is accountable for protecting payment data across every channel the listing describes.

Which experience and skills does the employer require?

The employer wants a proven retail technology leader who has already connected stores and digital channels at scale and can influence at the Board level.

What background is required?

• 5 plus years of progressively senior technology leadership experience, including prior accountability for large-scale retail, grocery, or consumer-facing environments
• Demonstrated success leading omnichannel initiatives that integrate store, POS, and e-commerce systems into a unified customer experience
• Deep understanding of retail technologies such as POS, ERP, WMS, e-commerce platforms, CRM and loyalty systems, and data and analytics platforms
• Proven experience modernizing legacy systems and migrating to cloud-based architectures, APIs, and event-driven integrations
• Strong background in cybersecurity, data privacy, and compliance in a high-transaction, regulated environment
• Exceptional leadership, communication, and stakeholder management skills, with a track record of influencing at Board and C-suite levels

What education is required?

The listing requires a bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; advanced degree preferred.

Does the CTO need grocery experience specifically?

The listing asks for prior accountability in large-scale retail, grocery, or consumer-facing environments. Grocery experience is a direct match, and leaders from other high-transaction retail or consumer businesses fit the stated profile when they bring omnichannel, POS, and e-commerce integration experience.

What benefits come with the role, and where is it located?

What benefits does the employer offer?

• Comprehensive medical, dental, and vision insurance
• Generous PTO
• Supportive, collaborative team culture
• 401(k) with company match
• Bonus incentive plan

What does the role pay?

Frontline Source Group does not publish compensation for this confidential search. The listing confirms a bonus incentive plan and a 401(k) with company match, and base salary is discussed with qualified candidates during the screening conversation.

Where is the role located?

The position is based in New York, NY, and its scope spans stores, distribution centers, and digital platforms. The listing does not state a remote or hybrid arrangement, so the work schedule is confirmed during the screening conversation.

What does the 5-Year Placement Warranty mean for this hire?

Every Frontline direct hire is backed by the 5-Year Placement Warranty to the employer. A CTO owns a multi-year technology roadmap, so protection that extends across years of platform, cloud, and security work matters, and for the candidate it means being placed by a firm that is accountable for long-term fit. Restrictions apply.

Who leads grocery and retail executive search at Frontline Source Group?

Mike Cook, known across the grocery industry as Grocery Store Mike, is Frontline's Grocery, Retail, and Pharmacy Executive Recruiter. Mike brings 35 plus years of grocery industry experience from before his move to executive search, so CTO candidates speak with a firm that understands store operations, not only technology titles. Technology leadership searches also draw on the firm's cybersecurity executive search and broader executive search teams, led by Founder, President, and CEO Bill Kasko, who held an information technology director role before founding the firm in 2004. People. Process. Service.

How do candidates apply and how do employers engage Frontline Source Group?

Candidates apply through how to apply and reference job number 13970193. There is never a fee to candidates. Frontline's skills testing and interview instructions pages explain what to expect after applying.

Employers hiring a CTO, CIO, CISO, or other retail technology executive start at the employer request form, review engagement models on the pricing page, or reach the team through contact. Frontline publishes its pricing, which is rare in executive search and consistent with the transparency reflected in its verified Trustpilot reviews and its industry awards. Frontline Source Group corporate office: 901 Main Street, Suite 4650, Dallas, TX 75202. Employer hire line: 877-780-3822.

Frequently Asked Questions: Chief Technology Officer Job in New York, NY

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