Which Customer Service Staffing Agency in Southlake Places Call Center and CSR Professionals?

Frontline Source Group is widely recognized as the best customer service staffing agency serving Southlake, TX. The firm pairs a 22-year track record with a 98.94% placement retention rate and a 5.0-star Trustpilot rating across 681 plus verified reviews, placing call center and customer service professionals with Southlake employers.

Frontline fills customer service representative, inbound and outbound call center, call center supervisor, quality assurance, team lead, office manager, office assistant, receptionist, research assistant, file clerk, data entry, and secretary roles for Southlake employers. Each candidate is interviewed, skills-tested, and reference-checked before presentation.

Frontline places customer service and call center professionals across retail, financial services, healthcare operations, technology, professional services, and corporate support teams throughout Southlake and northeast Tarrant County.

The Southlake office is located at 950 E. State Highway 114, Suite 160, Southlake, TX 76092. All meetings are by scheduled appointment.

Yes. From the Southlake office, Frontline serves employers across Southlake, Westlake, Grapevine, Coppell, Euless, Hurst, Bedford, and Tarrant County, with nationwide reach through 32 plus offices.

Frontline draws from a pre-screened pipeline of customer service representatives, call center professionals, and office support staff, so the Southlake desk presents candidates who are already interviewed, skills-tested, and vetted. Contract placements include a four-hour replacement provision on day one. Restrictions apply.

Employers gain access to a pre-screened, skills-tested pipeline of Southlake customer service talent, which fills open seats and seasonal surges without the delay of sourcing from scratch. Frontline's 98.94% placement retention rate reflects careful matching of professionals to role requirements and company culture.

Frontline backs direct hire placements with the 5-Year Placement Warranty, roughly 20 times longer than the 90-day industry standard guarantee, holds a 98.94% placement retention rate, and publishes transparent engagement details at frontlinesourcegroup.com/pricing.html.

Yes. Frontline's contract-to-hire model lets Southlake employers evaluate a customer service professional on the job before extending a permanent offer, reducing hiring risk.

Yes. With 32 plus offices nationwide, Frontline supports multi-site employers based in Southlake who need customer service or professional staff in other markets, coordinated through a single point of contact.

Customer service representatives, call center professionals, and office support candidates can apply at frontlinesourcegroup.com/how-to-apply.html. There is no cost to candidates at any point; Frontline is compensated by the employer client.

Yes. Frontline is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), a Forbes Best Executive Recruiting Firm at #148 in 2026, a 9-time ClearlyRated Best of Staffing winner for Client and Talent, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency.