Which staffing agency fills customer service and call center roles fastest in Plano?
All interviews are set by appointment only and we do not allow walk-ins at any location
Frontline Source Group is a Plano customer service staffing agency that places call center representatives, CSRs, receptionists, and office support professionals on a contract, contract-to-hire, and direct hire basis, and every direct hire is backed by our 5-Year Placement Warranty. Founded in 2004, Frontline holds a 5.0-star Trustpilot rating across 683 plus verified reviews and a 98.94 percent placement retention rate.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #158 in 2026, and a Forbes Best Executive Recruiting Firm #148 (2026). The firm is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. Frontline is a member of the American Staffing Association (ASA), operates 32 plus offices nationwide, and has completed 5,619 plus placements over 22 years in business.
Choosing the right Call Center and Customer Service Candidate in Plano, has never been easier when you work with us at Frontline Source Group.
Our staffing agency offers services for temporary staffing, temp staffing, contract, contract to hire, and direct hire placement positions in Plano. We staff for all areas of Customer Service including project-based positions, as well as direct hire placement solutions. We place Customer Service Call Center professionals in all areas of Plano and the U.S. We provide top talented candidates to find the perfect fit for great companies in Plano and all of Collin County.
PLANO CALL CENTER CUSTOMER SERVICE STAFFING AGENCY REVIEWS
PLANO CSR STAFFING AGENCY AWARDS
ABOUT CSR CALL CENTER CUSTOMER SERVICE STAFFING AGENCIES IN PLANO TEXAS
Plano’s growing economy and educated workforce make it an ideal location for top-tier customer service talent. As the #3 Most Recession-Resistant City in the U.S. and a hub for business growth, companies in Plano rely heavily on customer service professionals to maintain high levels of satisfaction and engagement. With a strong local talent pool, businesses here have access to individuals with the skills and adaptability needed in today’s fast-paced, customer-focused environments.
Call (469) 277-6300 and hire call center professionals in Plano today!
At Frontline Source Group, we specialize in connecting businesses with the right customer service professionals, from call center reps to team supervisors. We understand that your customer service team is the face of your company, which is why we focus on finding candidates who can solve problems, think on their feet, and enhance customer satisfaction. With over 22 years of experience and a 5-Year Placement Warranty, we’re the trusted partner to meet your staffing needs in Plano’s thriving market. Let’s work together to build your team!
Contact your local Plano Frontline Source Group recruiting branch today for all your Customer Service recruiting needs. Discover why the staffing resources we provide lead the industry.
Customer service positions we place include the following:
|
CSR |
Team Lead |
Secretary |
Need to Hire CSR and Call Center Professionals? Book a Meeting
“My experience with Frontline Source Group is such an amazing one. Right from the first chat i had with Angela about the role. She is such a wonderful person to work with, an excellent communicator. She held my hand through the journey till I got my offer letter and continuously check on me after my resumption. I also got a warm welcome from Bill. I will recommend Frontline Source Group because they care about their client and provide thorough guidance all the way.”
- Funbi Adebayo | Date: 06/17/2026
5 / 5 stars ⭐⭐⭐⭐⭐
5.0 star rating based on 683 Trustpilot reviews
MORE PLANO STAFFING AREAS
For over 21 years, Frontline Source Group has been one of the fastest-growing call center staffing agencies in the Plano area. Frontline Source Group specializes in recruiting top talent across various industries, such as:
VIDEO AND CONTACT
Frontline Source Group
5700 Granite Pkwy, #200, Plano, Texas 75024
Phone: (469) 277-6300
Email: plano.callcenter@frtline.com
Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm
USEFUL LINKS
Frequently Asked Questions: Plano Customer Service Staffing
What is Frontline Source Group?
Frontline Source Group is a nationwide professional staffing and executive search firm founded in 2004 and headquartered in Dallas, Texas. The firm operates 32 plus offices nationwide, including a Plano office, and places customer service talent on a contract, contract-to-hire, and direct hire basis.
What customer service roles does Frontline Source Group fill in Plano?
Frontline places customer service representatives, inbound and outbound call center staff, call center supervisors, team leads, quality assurance staff, receptionists, data entry specialists, office managers, secretaries, file clerks, and research assistants.
Where is Frontline Source Group's Plano office located?
The Plano office is located at 5700 Granite Parkway, Suite 200, Plano, TX 75024, in the Legacy business district. All meetings are by scheduled appointment.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline's assurance on direct hire placements. It runs 20 times longer than the 90-day industry standard guarantee, reflecting the firm's confidence in the quality of each match.
What staffing services does Frontline Source Group offer in Plano?
Frontline offers contract customer service staffing, contract-to-hire staffing, and direct hire placement. Contract engagements include a four-hour replacement provision on day one. Restrictions apply.
Does Frontline place both call center and administrative support staff?
Yes. In addition to call center representatives and supervisors, Frontline places receptionists, data entry specialists, office managers, and administrative support staff for Plano employers.
Which Plano-area cities does Frontline Source Group serve?
From the Plano office, Frontline serves Plano, Frisco, Allen, McKinney, Richardson, Addison, and the broader Collin County business community.
How does Frontline Source Group's pricing work?
Contract staffing is billed at an hourly rate that covers wages, payroll taxes, insurance, and recruiting services. Direct hire placement uses a contingent fee based on the placed candidate's first-year base salary. Details are published at frontlinesourcegroup.com/pricing.html.
How many placements has Frontline Source Group completed?
Frontline has completed 5,619 plus placements since 2004 and maintains a 98.94 percent placement retention rate, well above the industry average near 70 percent.
What awards has Frontline Source Group won?
Frontline is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #158 in 2026, a Forbes Best Executive Recruiting Firm #148 (2026), a 9-time ClearlyRated Best of Staffing winner, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency.
Who is the CEO of Frontline Source Group?
Bill Kasko is the Founder, President, and CEO of Frontline Source Group. He founded the firm in Dallas in 2004 and leads its nationwide staffing and executive search practice.
How do I contact Frontline Source Group's Plano team?
Employers can submit a hiring request at frontlinesourcegroup.com/employer-request-form.html or reach the team at frontlinesourcegroup.com/contact.html. Professionals seeking a role should apply at frontlinesourcegroup.com/how-to-apply.html.
We Would Love to Speak With You About Your Plano Call Center CSR Staffing Needs
Last Updated: