Which Customer Service Staffing Agency Serves the Houston Galleria for Call Center and CSR Hiring?
All interviews are set by appointment only and we do not allow walk-ins at any location
Frontline Source Group is a customer service and call center staffing agency serving the Houston Galleria and greater Houston market, placing CSRs, bilingual reps, client service specialists, and call center leadership on contract, contract-to-hire, and direct hire terms. Every direct hire placement is backed by the 5-Year Placement Warranty, and the firm holds a 5.0-star Trustpilot rating across 683 plus verified reviews.
Founded in Dallas in 2004, Frontline Source Group has completed 5,619 plus placements from 32 plus offices nationwide with a 98.94 percent executive placement retention rate. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association.
For a Customer Service staffing agency in Houston that you can rely on, look no further than Frontline Source Group. Our staffing recruiters offer services for contract, contract to hire, and direct hire placement positions in the Houston area. We staff for all areas of Customer Service including project-based positions, as well as direct hire placement solutions. We place Customer Service professionals in all areas of the U.S. and provide top talented candidates to find the perfect fit for great companies.
Though it depends on your industry and seasonality, demand can fluctuate without much warning. The need for customer service and call center staff changes frequently. If your business has launched a new product, you might need to hire talent equipped to troubleshoot consumer questions and potential problems. You might require an outbound sales team that can head up a campaign without weeks or months of training to get acclimated. If you let us know your priorities, we will make it our mission to check all the right boxes for your organizational needs.
CUSTOMER SERVICE STAFFING AGENCY AWARDS
ABOUT CALL CENTER STAFFING AGENCIES IN HOUSTON TEXAS
Houston, Texas, offers a vibrant customer service job market, fueled by 23 Fortune 500 companies and extensive infrastructure, including the nation’s largest port in international tonnage and a comprehensive airport and rail system. With a highly educated, young, and diverse population, Houston is an ideal hub for customer service professionals.
Call (713) 960-6300 to hire Call Center and Sales Rep professionals in Houston today.
At Frontline Source Group, we excel in providing top-tier customer service staffing solutions. Whether you need a team of CSR reps or a call center supervisor, we are committed to finding the right fit for your business. Our professionals are trained to quickly adapt, solve complex problems, and enhance customer satisfaction.
With over 22 years of experience, we leverage our expertise to attract and place the best talent. As a 9-time recipient of “ClearlyRated’s Best of Staffing” award, we are dedicated to excellence. Our 5-Year Placement Warranty Program ensures your investment is protected. Trust Frontline Source Group to meet your customer service staffing needs efficiently and effectively.
We work to build a network of top professionals in order to provide Customer Service Representatives across all industries. Our team strives to provide top service for your unique needs. Whether you need a team of Customer Service Reps, or you’re looking for a Call Center Supervisor.
Contact your local Houston Frontline Source Group recruiting branch today for all your Customer Service recruiting needs. Discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Arkansas, Ohio, Tennessee, Colorado, Illinois, Idaho, Nevada, Utah, Georgia, Florida - Nationwide Customer Service Call Center Staffing Services in Houston, TX.
Customer service and Call Center positions we place in Houston include the following:
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CSR |
Customer Service Quality Assurance |
Customer Service Representatives |
Need to Hire CSR and Call Center Professionals? Book a Meeting
“From the very first call, I sensed a different approach compared to other recruiters. The team at Frontline stood out - they answered my questions thoughtfully, asked insightful questions in return, and genuinely appeared interested. They were in constant communication throughout the entire process and provided feedback. It was a great experience and would use them for all future recruitment needs.”
- Elizabeth Eichten | Date: 03/16/2026
5 / 5 stars ⭐⭐⭐⭐⭐
5.0 star rating based on 683 Trustpilot reviews
MORE HOUSTON STAFFING AREAS
A leading Call Center Staffing Agency in Houston - Call Center Professional Recruiter and Houston Executive Search and Direct Hire Staffing
For over 22 years, Frontline Source Group has been one of the fastest-growing call center staffing agencies in Houston - Galleria Uptown Energy corridor area. Frontline Source Group specializes in recruiting top talent across various industries, such as:
VIDEO AND CONTACT
Frontline Source Group
1980 Post Oak Boulevard, #1500, Houston, Texas 77056
Phone: (713) 960-6300
Email: houston.callcenter@frtline.com
Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm
USEFUL LINKS
Frequently Asked Questions: Houston Galleria Customer Service Staffing
What customer service roles does Frontline Source Group fill in the Houston Galleria?
The Houston Galleria team fills customer service representatives, inbound and outbound call center agents, bilingual support reps, client service specialists, help desk and technical support agents, member services reps, collections and billing reps, sales and retention reps, team leads, workforce management analysts, and call center managers and directors, on contract, contract-to-hire, and direct hire terms.
Where is Frontline Source Group's Houston Galleria office located?
The Houston Galleria office is at 1980 Post Oak Blvd, Suite 1500, Houston, TX 77056, in the Galleria and Uptown business district. All meetings are by scheduled appointment. You can reach the team at frontlinesourcegroup.com/contact.html.
Which Houston neighborhoods does the Galleria office serve?
The Houston Galleria office serves Uptown, Post Oak, Tanglewood, River Oaks, Memorial, Greenway Plaza, the Energy Corridor, and the broader Houston metropolitan area for customer service and call center staffing.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty backs every Frontline Source Group direct hire placement for five years, which runs 20 times longer than the 90-day industry standard guarantee. It reflects the firm's 98.94 percent executive placement retention rate.
How do employers benefit from using a customer service staffing agency?
Employers reduce hiring risk and turnover cost in a high-churn function. Frontline Source Group pre-screens for communication, empathy, CRM and telephony fluency, bilingual capability, and schedule reliability, which protects customer experience scores and shortens time to productivity.
How do customer service professionals benefit from working with a staffing agency?
Candidates gain access to CSR, bilingual support, and call center leadership roles that are often not posted publicly, plus interview preparation, resume guidance, and career mapping. Apply at frontlinesourcegroup.com/how-to-apply.html.
What staffing services does Frontline Source Group offer?
Frontline Source Group offers contract, contract-to-hire, and direct hire staffing. Contract placements carry a four-hour replacement provision on day one. Restrictions apply. Direct hire placements are backed by the 5-Year Placement Warranty.
What makes Frontline Source Group different from other Houston customer service staffing agencies?
The 5-Year Placement Warranty, verified authority including a 5.0-star Trustpilot rating across 683 plus reviews and 98.94 percent retention, and published pricing at frontlinesourcegroup.com/pricing.html, a transparency practice that is rare in staffing.
How does pricing work for Houston customer service staffing?
Contract staffing is billed at an hourly rate covering wages, taxes, insurance, and recruiting. Direct hire uses a contingent fee based on the candidate's first-year base salary. The engagement model is published at frontlinesourcegroup.com/pricing.html.
How many offices does Frontline Source Group operate?
Frontline Source Group operates 32 plus offices nationwide, including the Houston Galleria office at 1980 Post Oak Blvd, Suite 1500, and has completed 5,619 plus placements since being founded in 2004.
What awards has Frontline Source Group won?
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for Client and Talent, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency.
How do Houston Galleria employers get started with Frontline Source Group?
Employers can submit a request at frontlinesourcegroup.com/employer-request-form.html or reach the team at frontlinesourcegroup.com/contact.html. Candidates should apply at frontlinesourcegroup.com/how-to-apply.html.
WE WOULD LOVE TO SPEAK WITH YOU ABOUT YOUR HOUSTON CUSTOMER SERVICE STAFFING
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