Which staffing agency fills Fort Worth customer service and call center jobs fastest?
All interviews are set by appointment only and we do not allow walk-ins at any location
Frontline Source Group is a Fort Worth customer service and call center staffing agency that places CSRs, call center supervisors, office managers, and sales support staff on contract, contract-to-hire, and direct hire, with every direct hire backed by the 5-Year Placement Warranty. Founded in 2004 and operating from 201 Main Street, Suite 600 in downtown Fort Worth, the firm has completed 5,619 plus placements across 32 plus offices nationwide.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026) and Forbes Best Executive Recruiting Firms number 148 (2026). The firm is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency, with a 5.0-star Trustpilot rating across 683 plus verified reviews. Frontline is a member of the American Staffing Association (ASA).
Frontline Source Group is your Fort Worth Call Center Staffing Agency of choice. Our staffing recruiters offer services for contract, contract to hire, and direct hire placement positions in Fort Worth. We staff for all areas of CS including project-based Customer Service positions, as well as direct hire placement solutions. We service Customer Service professionals in all areas of the U.S. and provide top talented candidates to find the perfect fit for great companies. Choosing the right customer service contract staffing agency can have a dramatic impact on the success of your business. Most employers only think about recruitment agencies when they are in need of a workforce. But, our sole purpose is to refine our process, so we can deliver your organization exactly what it requires.
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We place professionals in all areas of Fort Worth, Texas and Tarrant County including - North Fort Worth, Euless, Hurst, Bedford, Keller, Colleyville, Grapevine, Haltom City, Roanoke, Saginaw, Justin, Trophy Club, Flower Mound, Southlake, Richland Hill, Mansfield, Burleson, Watauga.
Call (817) 332-5600 to hire CSR professionals in Fort Worth today.
We work to build a network of qualified professionals to provide top Customer Service Representatives across all industries. Our team strives to provide top service for your unique needs. Whether you need a team of Customer Service Reps, or you’re looking for a Call Center Supervisor.
Contact your Fort Worth Call Center recruiting branch today for all your Call Center recruiting needs. Discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Arkansas, Ohio, Idaho, Nevada, Iowa, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Agency in Fort Worth, Texas.
Customer service positions we place in Fort Worth include the following:
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Call Center - CSR |
Call Center Supervisor |
Receptionist |
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“Communication is amazing. Even after my first day they checked in on me to see how it went. ”
- customer | Date: 06/25/2026
5 / 5 stars ⭐⭐⭐⭐⭐
5.0 star rating based on 683 Trustpilot reviews
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Frontline Source Group
201 Main Street, Fort Worth, Texas 76102
Phone: (817) 332-5600
Email: ftw.callcenter@frtline.com
Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm
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Frequently Asked Questions: Fort Worth Customer Service Staffing
What customer service roles does Frontline Source Group fill in Fort Worth?
Frontline Source Group fills Customer Service Representative (CSR), Call Center Representative, Call Center Supervisor, Call Center Manager, Office Manager, Sales Support Specialist, Client Services Coordinator, Help Desk Representative, Order Entry Specialist, Collections Representative, Inside Sales Representative, Bilingual CSR, and Front Desk Coordinator roles for Fort Worth employers, on contract, contract-to-hire, and direct hire terms.
Where is Frontline Source Group's Fort Worth office located?
Frontline Source Group's Fort Worth office is at 201 Main Street, Suite 600, Fort Worth, TX 76102, in the downtown business district. All meetings are by scheduled appointment. You can reach the Fort Worth team through the contact page at frontlinesourcegroup.com/contact.html.
What are the Fort Worth office hours?
The Fort Worth office is open Monday through Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM. All meetings are by scheduled appointment. To schedule time with the team, use the contact page at frontlinesourcegroup.com/contact.html.
How does Frontline Source Group place contract customer service staff in Fort Worth?
Contract customer service and call center staffing covers seasonal call volume, project ramps, and leave coverage. Frontline draws from a pre-screened pipeline of Fort Worth CSR and call center talent and includes a four-hour replacement provision on day one, restrictions apply, so employers have coverage they can rely on from the start.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline Source Group's direct hire commitment, covering placed candidates for five years, which is 20 times longer than the 90-day industry standard guarantee. It protects Fort Worth employers' direct hire investments far beyond the industry norm. Details are on the warranty page at frontlinesourcegroup.com/5year-placement-guarantee.html.
Who leads Fort Worth customer service recruiting for Frontline Source Group?
Jessica Payne, an Executive Recruiter at Frontline Source Group, leads customer service and call center recruiting for the Fort Worth and DFW market. She works directly with employers to define role requirements and manage placements. Her bio is at frontlinesourcegroup.com/jessica-payne-professional-staffing-agency.html.
How do employers benefit from using a Fort Worth customer service staffing agency?
Employers gain access to a pre-screened, skills-tested pipeline of Fort Worth customer service and call center talent, which fills open seats without the delay of sourcing from scratch. Frontline's 98.94 percent placement retention rate reflects careful matching of representatives to team culture and role demands, and direct hires are protected by the 5-Year Placement Warranty.
How do customer service professionals apply for Fort Worth jobs with Frontline?
Customer service and call center professionals can apply for current and future Fort Worth openings through the how to apply page at frontlinesourcegroup.com/how-to-apply.html. Candidates can also prepare using the firm's skills testing and interview instructions resources before being submitted to employers.
What makes Frontline Source Group different from other Fort Worth staffing agencies?
Frontline stands out through the 5-Year Placement Warranty on direct hires, a verified track record including a 5.0-star Trustpilot rating across 683 plus reviews and a 98.94 percent retention rate, and transparent, publicly published pricing. It has also earned Forbes Best Professional Recruiting Firms recognition for 9 consecutive years from 2018 to 2026.
How does Frontline Source Group's pricing work?
Contract staffing is billed at an hourly rate that covers candidate wages, payroll taxes, insurance, and recruiting margin. Direct hire placements use a contingent fee based on a percentage of the placed candidate's first-year base salary, scaled to role seniority and search complexity. Full details are on the pricing page at frontlinesourcegroup.com/pricing.html.
How long has Frontline Source Group been in business?
Frontline Source Group was founded in Dallas in 2004 and has been in business for 22 years. The firm operates 32 plus offices nationwide, including its Fort Worth office at 201 Main Street, Suite 600, and has completed 5,619 plus placements across all disciplines.
What other staffing disciplines does Frontline Source Group cover in Fort Worth?
In addition to customer service and call center, Frontline staffs accounting and finance, administrative, human resources, information technology, legal, and engineering roles for Fort Worth employers. A full list of local staffing options is on the locations page at frontlinesourcegroup.com/locations.html.
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