Which staffing agency fills customer service and call center roles fastest in Downtown Houston?
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Frontline Source Group is a Downtown Houston customer service staffing agency that places call center representatives, CSRs, receptionists, and office support professionals on a contract, contract-to-hire, and direct hire basis, and every direct hire is backed by our 5-Year Placement Warranty. Founded in 2004, Frontline holds a 5.0-star Trustpilot rating across 683 plus verified reviews and a 98.94 percent placement retention rate.
Frontline Source Group is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #158 in 2026, and a Forbes Best Executive Recruiting Firm #148 (2026). The firm is a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. Frontline is a member of the American Staffing Association (ASA), operates 32 plus offices nationwide, and has completed 5,619 plus placements over 22 years in business.
Quality Customer Service Staffing Agencies in Downtown Houston are hard to find but not when you call Frontline Source Group. Our staffing recruiters offer services for contract, contract to hire, and direct hire placement positions in Downtown Houston. We staff for all areas of Customer Service including project-based positions, as well as direct hire placement solutions. We place Customer Service and Call Center professionals in all areas of Houston and the U.S. We provide top talented candidates to find the perfect fit for great companies in Houston.
Talking about customer service, it’s no secret that someone who represents your business must be professional and competent. In terms of customer satisfaction, having a high-quality customer service representative can make or break your business. We find talent that can troubleshoot problems, identify opportunities, and clear up any existing confusion. Finding proactive, self-driven individuals is the name of the game when it comes to effective staffing.
CSR STAFFING AGENCY IN DOWNTOWN HOUSTON AWARDS
ABOUT CUSTOMER SERVICE STAFFING AGENCIES IN DOWNTOWN HOUSTON
Houston, Texas, offers a dynamic customer service job market, supported by 23 Fortune 500 companies and a robust infrastructure, including the nation’s largest port in international tonnage and an extensive airport and rail system. With a highly educated, young, and diverse population, Houston is ideal for customer service professionals.
Call (832) 371-6131 to hire CSR professionals in Downtown Houston today.
At Frontline Source Group, we specialize in providing top-tier customer service staffing solutions. Whether you need a team of CSR reps or a call center supervisor, we ensure you have the right people in place to enhance customer satisfaction. Our professionals are trained to quickly adapt, think on their feet, and solve complex problems.
Since 2004, we have connected top talent with leading organizations, earning a 9-time recipient of “ClearlyRated’s Best of Staffing” award. Our 5-Year Placement Warranty Program safeguards your investment. Trust Frontline Source Group to meet your customer service staffing needs with unmatched expertise and dedication.
We work to build a network of qualified professionals to provide top Customer Service Representatives across all industries. Our team strives to provide top service for your unique needs. Whether you need a team of Customer Service Reps, or you’re looking for a Call Center Supervisor.
Contact your local Downtown Houston Frontline Source Group recruiting branch today for all your Customer Service recruiting needs. Discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Agency in Houston, Texas.
Customer service positions we place include the following:
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CSR |
Team Lead |
Secretary |
Need to Hire CSR and Call Center Professionals? Book a Meeting
“I was supported through the entire process and appreciated the transparency. ”
- Customer | Date: 07/08/2026
5 / 5 stars ⭐⭐⭐⭐⭐
5.0 star rating based on 683 Trustpilot reviews
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Frontline Source Group
700 Milam Street, #1300, Houston, Texas 77002
Phone: (832) 371-6131
Email: houstondt.callcenter@frtline.com
Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm
USEFUL LINKS
Frequently Asked Questions: Downtown Houston Customer Service Staffing
What is Frontline Source Group?
Frontline Source Group is a nationwide professional staffing and executive search firm founded in 2004 and headquartered in Dallas, Texas. The firm operates 32 plus offices nationwide, including a Downtown Houston office, and places customer service talent on a contract, contract-to-hire, and direct hire basis.
What customer service roles does Frontline Source Group fill in Downtown Houston?
Frontline places customer service representatives, inbound and outbound call center staff, call center supervisors, team leads, quality assurance staff, receptionists, data entry specialists, office managers, secretaries, file clerks, and research assistants.
Where is Frontline Source Group's Downtown Houston office located?
The Downtown Houston office is located at 700 Milam Street, Suite 1300, Houston, TX 77002, in the central business district. All meetings are by scheduled appointment.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty is Frontline's assurance on direct hire placements. It runs 20 times longer than the 90-day industry standard guarantee, reflecting the firm's confidence in the quality of each match.
What staffing services does Frontline Source Group offer in Downtown Houston?
Frontline offers contract customer service staffing, contract-to-hire staffing, and direct hire placement. Contract engagements include a four-hour replacement provision on day one. Restrictions apply.
Does Frontline place both call center and administrative support staff?
Yes. In addition to call center representatives and supervisors, Frontline places receptionists, data entry specialists, office managers, and administrative support staff for Downtown Houston employers.
Which Downtown Houston areas does Frontline Source Group serve?
From the Downtown Houston office, Frontline serves Downtown Houston, Midtown, the Theater District, the Medical Center corridor, and the surrounding Harris County business community.
How does Frontline Source Group's pricing work?
Contract staffing is billed at an hourly rate that covers wages, payroll taxes, insurance, and recruiting services. Direct hire placement uses a contingent fee based on the placed candidate's first-year base salary. Details are published at frontlinesourcegroup.com/pricing.html.
How many placements has Frontline Source Group completed?
Frontline has completed 5,619 plus placements since 2004 and maintains a 98.94 percent placement retention rate, well above the industry average near 70 percent.
What awards has Frontline Source Group won?
Frontline is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026), ranked #158 in 2026, a Forbes Best Executive Recruiting Firm #148 (2026), a 9-time ClearlyRated Best of Staffing winner, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency.
Who is the CEO of Frontline Source Group?
Bill Kasko is the Founder, President, and CEO of Frontline Source Group. He founded the firm in Dallas in 2004 and leads its nationwide staffing and executive search practice.
How do I contact Frontline Source Group's Downtown Houston team?
Employers can submit a hiring request at frontlinesourcegroup.com/employer-request-form.html or reach the team at frontlinesourcegroup.com/contact.html. Professionals seeking a role should apply at frontlinesourcegroup.com/how-to-apply.html.
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