Frontline Makes Inavero’s 2012 Best of Staffing Client List

Frontline Source Group, Inc. announced today that it has been named to Inavero’s 2012 Best of Staffing™ Client list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only award that recognizes staffing firms that receive remarkable reviews from their clients.  Fewer than 1% of North American staffing firms have been named to the 2012 Best of Staffing Client List.

With less than 1% of the staffing firms in the US and Canada being named to the Best of Staffing List for Client Satisfaction this year,  the results prove we are connecting with our clients and making a difference as a partner and not just “some” staffing agency,” Frontline Source Group’s President and CEO, Bill Kasko said. “We are proud and honored to be recognized by our clients for our efforts in this way.”

Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. Frontline Source Group received satisfaction ratings of 9 or 10 out of 10 from 77.6 percent of their client base, significantly higher than the industry’s average of 50 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score that was more than double the national staffing industry benchmark for talent satisfaction.

“I believe this award is a reflection of our respect and commitment to the relationships we have with both our clients and candidates. We truly value each placement we make whether it is a onetime need or something that is ongoing,” Frontline Source Group’s Vice-President of Client Partnerships & Development, Shelly Hubble said.  “We make an effort each day to let both our clients and candidates know how much we value them as a partner.”

“The staffing industry continues to play a key role in helping to revitalize the economy,” said Eric Gregg, Inavero’s Founder and CEO.  “Staffing firms give growth-minded organizations a more flexible alternative to recruiting their own employees, letting both the employee and employer determine if the fit is right for a more permanent position.  Both sides receive tremendous value in a flexible, yet meaningful working relationship, and as they engage with staffing firms to help achieve those goals, the service experience they have is very important to their success. The Best of Staffing lists are a resource for businesses and talent who are trying to find staffing firms that provide exceptional service.”

To learn more about Frontline Source Group, Inc. visit

About Frontline Source Group, Inc.

Founded in 2004, Frontline Source Group is one of the fastest growing staffing agencies for Technical Services, IT, Accounting Finance, HR, Legal, Administrative, Clerical, Medical Front Office and Energy, Oil and Gas staffing. Frontline specializes in matching top talented professional candidates with companies for temporary, temp to hire, temp contract, and direct hire placement positions.

SMU awarded Frontline Source Group, Inc. the Dallas 100 award in both 2008 and 2009. The Dallas Business Journal has named Frontline Source Group, Inc. as Dallas/Fort Worth’s “Best Places to Work” in 2007, 2008, 2010 and 2011. By the American Staffing Association, Frontline Source Group, Inc. won the coveted “Voice Award” for Best Overall Communication within the staffing industry and numerous Staffing Voice Awards in 2008, 2009, 2010 and 2011. Office locations: Arlington, Austin, Brentwood, Dallas, Fort Worth, Lewisville, Houston Uptown, Houston Downtown, Nashville, Phoenix, Plano, San Antonio, Scottsdale, Sugar land, The Woodlands.  Visit our website for a list of future locations opening in 2012.

About Inavero, Inc.

Inavero designs and manages satisfaction surveys for a global list of staffing and recruiting firms in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 500,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner.

For more information contact Inavero at (800) 921-2640 or email |

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

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Published on Feb 23, 2012