Temporary Agency

Courtesy In The Workplace -- Can You Say Thank You?

by Althea DeBrule



"Thank You" is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect.



In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows: people who experience rude behavior on the job quit their jobs (12%), lose work time (52%), and deliberately decrease their work effort (22%). However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade.



Why Say, "Thank You?"

• It demonstrates that you value courtesy and good manners. Saying thank you for something you have received, no matter how small is a great way to communicate. It shows understanding and encourages a positive reception and acceptance.
  
  



• It promotes good health and a successful lifestyle. Extending common courtesy to others demonstrates maturity and a healthy self-esteem.
  
  



• It is fundamental to strong interpersonal relationships and in building rapport. It really doesn't take much to be cordial to others by saying please and thank you as you carry out business and job responsibilities.

How to Form a Thank You Habit

1. Learn and practice proper work etiquette. Get back to basics and focus on how you can make your workplace a more pleasant environment for all--bosses, workers, and customers. Acknowledge in some way each person you meet even if it is only with eye contact, a nod or smile.
   
   



2. Concentrate on creating pleasant and agreeable experiences for everyone who interacts with you. Be gracious and considerate. Watch for uncivil behavior. Every day you are presented with situations that allow you to show common courtesy and consideration to others. Be proactive and take advantage of every opportunity to be cordial.
   
   



3. Minimize any "It's-All-About-Me" tendencies. Instead "Do unto Others as You Would Have Them Do Unto You" by displaying empathy and finding opportunities to increase your connection. Remember how it feels when someone insults you or is rude to you. Think about what you can do to improve civility in your work unit, team or department. Then, just do it!
   
   



4. Be sincere and genuine. Your efforts must be honest and heartfelt. Being courteous comes not from your head but from your heart. If your actions do not match your words, then your efforts will be in vain.

Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today!



About the Author

Althea DeBrule, entrepreneur & seasoned human resources executive, has helped people achieve their career goals for more than 30 years. She is recognized for her bottom line and practical application of career transition & development strategies in a way that compels action. To discover how Althea can help you take your career to a new level, visit http://www.extreme-career-makeover.com/


Temporary Staffing Agency Staffing temporary agency and employment permanent placement company.

Sr. Financial Analyst Needed!

Our Dulles, VA client is looking for a Senior Financial Analyst. If you think you fit the bill, please apply now!

Job Responsibilities:
Prepare and submit monthly accruals for assigned P&L line items to accounting for posting. Identify and correct SAP posting and payment errors to ensure accurate month end close. Reconcile monthly general ledger and balance sheet accounts to ensure aging liabilities are accurately reflected. Assist with the development of monthly, quarterly and Long Term forecast for assigned P&L line items. Prepare and present monthly variance analysis of actual vs. forecast to management. Partner with matrix teams to improve process and procedures. Identify opportunities and risks and make appropriate recommendations. Perform other duties on ad hoc basis per management request.

Required Skills/Experience:
Bachelors Degree in Accounting or Finance and 4 - 6 years of professional experience. Must have strong Excel skills. Ability to multi-task, work with flexibility and meet tight deadlines.Desired Skills/ExperienceSkills Desired: CPA and MBA preferred. Knowledge of SAP is strongly desired. Knowledge of the Internet Industry a plus

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

In Need of A Care Support Consultant in Plano

Our Plano client is in need of a care support consultant. This position is located in Plano, TX and will report to the UK. If you meet the qualifications below, please APPLY now!

The division is based in the regional office (Bath In UK), however occasional travel maybe a requirement, the position gives all successful candidates a broad exposure to the complete product range and customer base. It provides the chance to be part of a highly technical and respected team who interact closely with other internal departments and the excitement of knowing that what is achieved by the team makes a real difference to the overall success of their customers. Be part of a successful, privately owned company who is a recognized leader in the Telecoms OSS marketplace undergoing strong and focused growth!

Years of Relevant Experience:3 - 5 years is typical
Core Competencies:At least two from the following is a requirement:
Good Oracle Relational Database concept and design knowledge.
Some experience with software applications/tools support
Object Oriented Development or Support preferably in a J2EE environment
Application Server experience. Especially Oracle Application Server, Websphere or WebLogic

Personal Attributes: Strong customer service skills and an eagerness to excel and be part of a dynamic, fast growing team; Good organizational skills and Time Management; Excellent written and verbal communication skills; Trouble shooting skills and persistence in problem solving; Attention to detail and the ability to learn quickly; A degree of flexibility in order to meet business requirements is essential

Key Responsibilities: Respond to Care Support Cases of all complexities. Establish customer ' Action Plans' ensuring commitments are met by researching customer issues utilizing the product documentation and support tools available, reproducing reported behavior in test environment, and working with other members within Care to ensure timely and complete resolution of customer questions and issues. Provide the highest levels of customer service in support of the customer satisfaction goals. Demonstrate focus and commitment to Customer Service in all aspects of daily work. Show excellent queue management as defined by the Care support procedures; Completion of any necessary follow-up activities on Case resolution including logging of defects and enhancements against product and/ or documentation. Undertake regular training in order to expand technical and professional skills. 40 hours per year is recommended; Contribute to the Care Knowledge base by assisting in the authoring of value-added Alerts, FAQs and Technical Notes as well as publishing Care case solutions. " Undertake Queue Monitoring duties, and assisting during severity triage. Contribute to project work as required to assist with the continual process of making improvements at an organizational, operational and general business level.

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

North Dallas Company Collecting Collections Professionals

Our North Dallas client is looking to hire 20 new collections representatives. These positions are all temp to possible hire. Could you be one of the twenty to be hired? If you think you fit the bill, apply now!

Representatives must be able to:
*Recommend accounts for term changes or accelerated collection activity and communicate problem areas to management. *Handle sensitive customer complaints and use judgment in referring to the manager. *Perform written correspondence and account maintenance. *Work with a team to develop and analyze routines, account methodology, collection strategies, scheduling, and monitoring routines to ensure that all delinquency and loss objectives are met. *Identify opportunities for Productivity and Service Excellence improvements. *Complete special written and/or verbal projects and duties as assigned.

Required Skills/ExperienceQualifications/Requirements:
*High school diploma. *Demonstrated interpersonal, verbal communication and listening skills. *Ability to process information, analyze data and make sound business decisions. *Ability to exhibit assertiveness while maintaining customer focus when collecting delinquent accounts. *Ability to work in a team environment to accomplish goals. *High priority placed on service excellence. *Ability to deal with a fast-paced, rapidly changing environment. *Shift flexibility including the ability to work evening and weekend hours. *Self-motivated. *Ability to handle multiple tasks simultaneously. *Strong system skills.

Desired: *Previous collections, credit and/or financial services experience.

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Deduction Manager Needed in Plano!

If you fit the requirements and you're interested in pursuing this great opportunity, we encourage you apply today. You could be the next Deduction Manager - apply here!
Job overview: this position is located in Plano, TX.

Purpose Ensure controls are in place to manage the Deduction management process for the Confectionery and Finished Goods Business. Responsible for leading the customer-focused teams with responsibility for day-to-day operations covering all aspects of Deductions Management. Ensure controls are in place to safeguard company assets, ensure customer accounts are accurately reflected regarding deduction management. Provide a high degree of collaboration between internal and external customer service and satisfaction. This position requires coordination with many other functions, Supply Chain, Finance, SBS_F& A, Sales Administration, Sales, and Master Data. This position will also be responsible for driving continuous improvement and providing insights regarding root cause of issues. This position reports to the Lead of Customer Services.

Accountabilities -- Deduction Management
Ensure the timely clearing of deductions and resolution of customer/trade issues. Communicate results and progress on a regular basis, escalate issues and work closely with Commercial and Finance Functions to resolve outstanding issues. Maximize trade a relationship by effectively and completely handling all customers inquires regarding deduction management from brokers, sales, and customers. Ensure prompt resolution of issues. Lead Customer Service Teams in development of continuous improvement initiatives and monitor implementation progress. Conduct customer visits to support resolutions of issues in conjunction with sales. Identify and implement efficiency and service improvement initiatives and participate/lead special projects as required by the business and NA SBS. Effectively administer deduction exposure through development and refinement of policies, analyze current status by using tools such as Get Paid and development of reports. Ensure the timely clearing of deductions and resolution of customer/trade issues and achievement of KPI established. . Communicate results and progress on a regular basis, escalate issues and work closely with Sales and Finance Functions to resolve outstanding issues. Recommend and implement initiatives that support organizational, SBS, and the departments objectives. Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the department. Strong understanding of Generally Accepted Accounting Principles providing leadership and guidance on current and emerging issues regarding deduction balances. Review deductions by reason code and ensure the appropriate action is being taken to ensure timely clearing and the appropriate use of reason codes. Ensure sales are involved where needed and the appropriate communication is occurring across all key stakeholders. Identify and implement efficiency and service improvement initiatives and participate/lead special projects as required by the business and CS Lead.

People Development
Manage, develop and motivate SBS organization of approximately 20+ colleagues. Translate Company strategy into functional goals to enable effective leadership of the teams. Consult, advice, train and motivate diverse group of direct reports in support of Company financial plans and expectations of the customer service function. Provide priorities to team members to ensure focus is in line with Company's strategy and meet SBS's corporate Key performance indicators (KPI). Ensure successful recruiting, training and on boarding of new SBS colleagues as required. Drive new behaviors and culture, consistent with NA SBS Vision, Mission and Values. Responsible for driving effective PMP process and implementing colleague recognition programs to support the implementation of a performance driven culture, while minimizing employee turnover. Responsible for driving effective PMP process and implementing colleague recognition programs to support the implementation of a performance driven culture, while minimizing employee turnover.

Reporting
Provide accurate and timely reporting of actual financial and KPI performance versus forecast and contract/SLAs to SBS/BU senior management team on a regular basis. Manage and guide the compilation and reporting of period end results and semi-annual/annual reports to SBS/BU senior management team. Manage Sarbanes-Oxley business requirements with Region Finance ensuring all required disclosures are obtained and authorized including the appropriate management is provided with relevant information for the financial statement certification process.

Prerequisites
7 to 10+ years deduction management experience in a Consumer Products company. Customer Service/Sales and Finance experience as well as broad business knowledge. Good understanding of accounting principles. Strong managerial experience, especially in leading organizations through change Experience handling $750,000 of deductions annually Highly computer literate with knowledge of Excel, PowerPoint, Get Paid and SAP Strong influencing, interpersonal and communication skills and comfortable working at all levels of the organization. Ability to work at a detailed operation level. Ability to supervise and motivate team Ability to handle and manage stressful situations Ability to think creatively Ability to analyze large amounts of information, identify & communicate key trends Strong problem solving and process improvement skills. Ability to travel 5 to 10% of the time to attend customer meetings and other corporate locations

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Could you be our next Customer Service Rep?

Our Grapevine client is looking for two talented customer service representatives. If you meet the qualifications below, please apply now!

In this business to business sales organization, the customer service representatives must have excellent phone presence and communication skills. Computer skills are also a must, as the customer service represenatives will be inputting orders into the company system.

Please visit us on the web at http://www.frontlinesourcegroup.com/Equal Opportunity

Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

New IT Opportunity in Schuamberg, IL!

Our Schaumberg, IL client is looking for a IT Manager of Website Intelligence. This manager will be a member of the Global Interactive Marketing Technology team. If you meet the qualifications below, apply now!

The Global Interactive Marketing Technology team is responsible for the development, operation and support of applications, systems and services designed to meet the needs of the Interactive Marketing function. These applications, systems and services include but are not limited to Web Content Management systems, Online Campaign Management systems, Website Intelligence and Analytics and Consumer & Data Management. The focus and scope of this team is global and enterprise-wide.

Required Skills/Experience
The Website Intelligence application team is responsible for all applications and services necessary to deliver a comprehensive understanding of the usage and health of our online properties

Scope of Responsibilities/Expectations Reporting: The capability of generating reports that characterize the usage of our web sites. These reports are pre-defined, parametric reports delivered via email, web interfaces and/or dashboards. These reports will be linked both to general site operation and specialized campaign-related activities.
Analytics: The capability to derive new insights that are based on web site usage and campaign metrics. This is accomplished through an ability to explore, drill-down and examine a number of measurements along a number of dimensions by someone that has a deep understanding of the business, the content and the meaning of several measurements. This capability is characterized by fluid visibility to the data as opposed to static, pre-determined reporting formats.
Activity Monitoring: The capability of generating predictive models and linking those models to actual real-time site traffic such that alerts can be triggered if actual site activity falls outside of an expected range.
Content Quality & Performance: The capability to detect and report on the quality and performance aspects of the site. This would identify content quality spills not detected in the content lifecycle and page load performance issues.
In addition to the above application responsibilities, this role will also be responsible for: project estimation; resource management; supplier relationships; platform roadmaps; and budget planning.

Specific Knowledge/Skills This position requires a minimum of 5-10 years experience working in a large multi-divisional, global company. The ideal candidate will have experience managing a technical team and working with business partners and creative firms to establish and document requirements. Specific experience with analytic and measurement tools like WebTrends, Keynote, and NetMechanic is required. Experience with statistical modeling, regression analysis and data mining are a strong plus. Excellent oral and written skills are a must.

Bachelors Degree is required, Masters Degree desired.

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Great Project Management Opportunity in Irving!

Our Irving client is looking to hire a new IT Project Manager/Business Analyst with HR system experience. If you meet their needs, please apply here!

The incumbent will lead the global planning, analysis, management, and implementation of information systems to serve the full range of business needs for the Human Resources function of the company. Specifically, the Project Manager will act as the primary IT lead for the implementation of global projects such as international payroll vendor initiatives and tools to support performance evaluation, compensation and organizational development processes. The position of IT Project Manager reports to the IT Director, Human Resources. Internally, the incumbent interacts with the Human Resources management team, HR business system users and corporate IT staff regarding the use of information systems to support and enhance the HR business processes. Externally, the incumbent interacts with IT providers at both the managerial and technical levels. The position’s greatest challenge is to identify cost effective systems according to the business needs and to manage full life cycle implementations of those systems.

Position Responsibilities: Responsible for delivery of project from assisting in approval process through to handoff to the production support group Works directly with business owners to define project objectives and goals Creates timelines for project and reports on project progress Responsible for organizing highly complex activities for the development, implementation, and maintenance of projects Drive the software selection process Ensure project and process quality Develop and manage issue resolution process Develop and maintain effective procedures to collect problem reports, enhancement requests, and strategic objectives for IT and Business process plans. Collect and communicate priorities for resolving issues presented. Manage projects to achieve planned schedules, costs and results. Resolve conflicting demands on resources. Maintain effective ongoing communications with the business and IT community and operational management regarding system plans, projects, budgets, expenditures, and policies. Support the continuous improvement process Ensure adherence to company policies, standards, and procedures

Other Position Responsibilities: This position is responsible for implementing global applications and could therefore require travel with assignments including Europe and Asia. Position Qualifications: Bachelors degree in Computer Science or Human Resources with strong demonstrated IT experience Ability to plan, estimate, and schedule multiple tasks and develop detail resource and project plans Significant knowledge of information technologies including ERP systems, e-Business Technologies, Application Integration and system infrastructures Ability to effectively gain ownership for program-wide issues by the appropriate management group and the ability to drive issue resolution Experience implementing and managing multi-site implementations Experience managing consultants and software development teams General understanding of the major business processes, such as time and attendance, compensation, learning management and performance management Demonstrated experience in the international aspects of the HR business processes. Thorough understanding of the HRIS software market and current trends in the HR business Experience developing and enforcing standards and procedures for project deliverables, quality assurance, walkthroughs, issue reporting, and change management Excellent interpersonal and communication skills 10 plus years experience with HR Information Technology

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity

Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.
Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.
Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Senior Accounting Opportunity - Now Open!

Our downtown Dallas client, a web server company, is looking to hire a senior accountant. If you fit their bill, we invite you to apply now! Hurry - this opportunity will not be around for long.

Requirements:
Great Plains Dynamics software experience
Previous experience as a senior accountant
a/p, a/r, g/l, fixed assets, etc.
A college degree is required!

This job is temp to possible hire for the right candidate. If this is you, apply today.

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas. Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Here's a Great Opportunity for a Word Processing Professional

Our downtown Dallas client is looking to hire an evening word processor. If you can work these hours and you have the right background, we want to talk with you right away! We encourage you to apply for this opportunity now!

The right candidate must have 3+ years of law firm experience. Also, this candidate must be very strong with Microsoft Word, Excel, Powerpoint, and Access. A great attitude and the ability to be a self-starter are crucial.

Flexible hours starting as early as 4:30-12:30; downtown firm with good reputation; salary to $50k.

Please visit us on the web at http://www.frontlinesourcegroup.com/Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Accounting Generalist for a Dallas Law Firm Wanted

Our North Dallas client is looking for an accounting generalist to immediately fill their job opening. If you meet their qualification, we encourage you to apply as soon as possible. Click here!

Our Dallas client's Office has an immediate opening for an Accounting Generalist and is seeking an attentive, detail oriented, self motivated individual to join their Accounting Department. The successful candidate should have a minimum 2+ years of general accounting experience from a legal or service related industry along with proven abilities in the following areas of accounting: accounts payable; accounts receivable; client billing; and trust (escrow) accounting. Duties include, but are not limited to, processing check requests, expense reports, and invoices; billing/processing; handling the trust account, petty cash and reconciliation; working with multiple bank accounts along with communicating with the bank representatives; client information maintenance and mailing of client invoices.

Qualified candidates must have strong customer service skills as well as strong verbal and written communication skills. Qualified candidates must possess the ability to work well under pressure, must be a team player with a positive attitude, should have exemplary organizational skills along with attention to detail, ability to multi-task and set priorities while meeting deadlines in a fast paced environment is required. Qualified candidates must have a high level of computer proficiency in Microsoft products including Word, Outlook, and Excel is a must.

Knowledge in CMS Accounting software is necessary.

This job is located in North Dallas, near the tollway and 635.
Our client offers excellent benefits and compensation packages for top talent.

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Looking for Supply Chain Application Support in Florida!

Our Lakeland, FL client is looking for a skilled analyst to develop Supply Chain Application Support. If you fit the bill, please apply now!

Duties:
Support production systems developed using UNIX Korn Shell Oracle, VB, SQL, Server and other related technologies
Oversee and audit the development and support work of others within Production Support
Plan and coordinate Change Management and Release Management functions during project development
Design, code, debug, document and maintain complex programs
Design the application services for an enterprise application solution
Gather and model user requirements

Required Skills/Experience
B.A. or B.S. in analytical discipline or equivalent experience considered
Minimum of three years experience in analysis, design and coding
Experience writing Korn Shell scripts on Unix platform
Experience using Oracle database with heavy PL/SQL
Excellent SQL skill
Knowledge of full life cycle development
Able to access business issues and apply effective business judgment
Able to instruct, direct and check work of programmers
Experience documenting requirements and design models
Experience designing and developing enterprise applications running in a multi-platform distributed environment
Experience with Systems Architect or similar system artifacts repository tool
Experience with Harvest or similar source code management tool
Experience with Test Director of similar testing artifacts repository tool
Knowledge of Microsoft Data Transformation Services (DTS)
Knowledge of Supply Chain or Retail business
Must be flexible and able to handle stressful situations in a professional manner
High degree of self-motivation, commitment and integrity
Excellent team work and communication skills
Able to work under minimal supervision
Able to work well with others and be a team member

Desired Skills/Experience: Five years experience in analysis, design and coding; Able to understand new technologies from end to end and gain understanding of how best to utilize the technology; Solid analytical, design, testing and documentation skills; Experience leading medium to large projects from requirements through implementation; Experience with the Manugistics Supply Chain application; Experience using Manugistics Networks Demand and Network Fulfillment Version 7.0 and above; Knowledge of TeradataKnowledge of MQSeries and Biztalk tools; Knowledge of CA-7 or similar job scheduling tool; Experience and knowledge or Problem Management, Change Management, Release Management and other I/S Services' processes

Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Needing an Administrative Assistant with SAP in Dallas

Do you meet their requirements? If so, we're hoping that you will apply right now!

Our downtown Dallas client is looking for an administrative assistant to help out in their purchasing department. This position would tend to duties such as handling phones, filing, maintaining contracts, using excel and word.

SAP knowledge is a must in this role!

This position is a temporary position, likely lasting beyond 6 weeks.

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Territory Sales Reps Needed Across America

Our client is looking to hire Territory Sales Representatives at a handful of their locations across the United States. If you meet their requirements, we encourage you to apply and select your ideal location right now! Hurry, and apply now!

Open jobs are located in New York City, Boston, Sikeston MO, and Cinnaminson NJ.

With our client, they will value your sales expertise and reward top performance with competitive base salary, uncapped commissions and expense paid vacation award trips! We are looking for experienced sales professionals to grow sales using consultative sales skills in protected territories repective areas.

As the company continues to experience double digit revenue growth each year, we are hiring highly motivated, accomplished sales achievers to support our rapid expansion. If you have a proven track record of success in hunter sales roles, our client has the job for you!The Territory Sales Representative position requires energetic, self-driven individuals who have the skills and experience to be successful in a fast-paced, high activity business development position focused on acquiring new accounts.

-Working with the Sales Manager to establish selling strategy and tactics-Achieving annual sales targets and average weekly rental revenue quotas-Analyzing customer and prospect needs-Calling on existing customers and new business prospects-Developing new accounts; obtaining orders from current customers-Keeping management informed through regular activity reports and other communications

Promotional Growth PotentialThis person could be promoted into more senior sales positions (e.g., Major Accounts, National Accounts, etc.) or along a sales leadership path (e.g., District Sales Manager, Director of Sales, etc.). S/he could also be promoted along a service or operations path.

Required Skills/Experience
-Bachelor's degree in Business, Sales or Marketing (or equivalent experience) -2-5 years of successful sales experience -Industry-related work experience ' preferred -Demonstrated ability to meet sales goals and overcome obstacles-Enthusiastic drive to succeed-Excellent customer relationship skills

Desired Skills/ExperienceThis person must be a hunter; they will focus soley on new business development. There will be no account management or client mangement.

Please visit us on the web at http://www.frontlinesourcegroup.com.

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Looking for a Leadership Development Manager in Dulles

Our client is searching for a talented manager to build up thier leadership development program. This position is based in Dulles, VA, but will require travel. If you are interested and
meet the qualifications below, apply now!

The Leadership Development Manager (LDM) will develop and manage all leadership development programs for Member Services. The LDM works with a virtual team to ensure accurate and consistent training program deployment and must have the ability to develop a working knowledge of every queue at the call center, including retention, sales, billing, and tech queues.

The day-to-day responsibilities include, but are not limited to,
Manage, deliver and coordinate effectiveness of the following internal Member Services programs: Level I, II, and III of Leading the Way
Training to floor transition Program Train-the-Trainer Program
Analyze, review and provide feedback for all levels of curriculum, trainer observations and other areas as assigned.
Manage leadership training deliverers and staff
Manage development process for leadership development including needs assessments and evaluations.
Provide sales expertise in the development and delivery of MS programs.
Will conduct classroom observation of trainers; provide feedback, and follow-up on trainer development plans.
Manage leadership development resources for MS including websites, external programs management, 360s, and other collateral duties.
Act as a shared resource for the Member Services training team, traveling to other sites as needed to fulfill the training needs of the business.
Work with a dotted line relationship with both Operations leadership and Human Resources departments.
Both domestic and international travel is required to call centers.

Required Skills/ExperienceProfessional Experience:
-Five years experience in corporate, call center or sales training design, development and delivery.
-Three to five years of management experience.
-Two years experience managing processes.
-Understanding of course development cycle
-Ability to effectively work both on their own, with a team, and all levels of personnel and management-Must be able to provide constructive feedback to all levels
-Two years experience in assessing needs and reporting results
-Must have experience developing leadership programs for managers, directors and executives. (Examples: Myers Briggs, Management profiles, 360 degree feedback assessments)-Call center experience a plus!

Bachelors Degree in a related field or equivalent. Masters degree preferred.

Up to 70% Domestic and International Travel Required.Preferred location is Dulles, VA, but may consider candidate based at one of our call centers (Tucson, AZ; Ogden, UT; Jacksonville, FL)

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource, Administrative and Clerical staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America and Canada.

Retention Expert Needed in Dulles

Are you the ideal Director of Retention Marketing that we need for our Dulles, VA client? If so, we want for you to apply now!

This position is located in Dulles, VA.

This position will lead the Access Marketing Retention team, responsible for generating incremental membership and profit by reducing member cancellations of our client's services. This person will drive success by identifying and targeting members at-risk of canceling and utilizing direct response marketing to proactively reduce cancel intent.

Core responsibilities include:
P&L management; defining marketing, operational and profit strategies to exceed membership and OIBDA targets; utilizing direct response marketing to create fully integrated, winning marketing campaigns; planning and forecasting; leading a high performing team in a cross-functional, matrixed environment; insight generation; and segmentation and modeling.
This position will generate 485k incremental members and $5 million incremental profit in 2006. They will lead a team of 8 people and have a marketing budget of $17.6 million. They will also be responsible for working with the Strategy and Segmentation team to develop detailed member segmentation models to identify members at-risk of cancellation

Required Skills/Experience Skills required:
-10+ years of Marketing Experience -Strong communication and presentation skills-Extensive management experience-Ability to handle ambiguity and make decisions in a fast paced environment-Excel/PPT skillsBA/BS requiredMBA preferred

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing information technology, accounting, finance, legal, human resource and administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America and Canada.

In Search of a Reporting Analyst in Arlington, TX

Our new Arlington, TX client is in quick need of a reporting analyst. If you fit the bill, we encourage you to apply now!

Our client's Reporting, Analysis, and Planning department is seeking a Reporting Analyst to provide analytical and decision support to operations management and individual business units. The Reporting Analyst will be responsible for tracking, analyzing, and reporting on call volume and the performance across the company's call center enterprise.

Primary Activities and Responsibilities:
" Develop and generate clear and concise call center performance reports utilizing Crystal Reports as well as Microsoft Excel and Access." Work closely with Call Flow Analysts and Telecom teams across the network to ensure all appropriate ACD data is being collected and stored. Actively participate in call routing discussions to identify data collection and reporting needs." Ensure the consistent use of terminology and calculations across all reports." Monitor and analyze call volume and arrival patterns. Recommend performance improvements as appropriate." Analyze forecasted to actual call volume variances and assist in identifying call drivers and other performance factors." Develop and maintain existing data sources, including Microsoft Access and SQL databases, for use in developing historical reports." Develop and generate ad hoc reports at the request of call center and operations management. " Develop and maintain an open dialog with operations management to ensure their data needs are satisfied. Offer suggestions for operational improvements where appropriate." Participate in the development and implementation of new reporting tools and administer those tools going forward.

Required Knowledge and Experience:
" Experience developing reports, from scratch, using Crystal Reports 8.5 or higher" Experience with Avaya CenterVu Supervisor (CMS)" Advanced Microsoft Excel skills" Two years of recent Call Center operations experience" The ability to communicate effectively at all levels, from executive management to individual contributor" The ability to work unsupervised and make independent decisions" The ability to juggle multiple projects simultaneously with a high attention to detail" The ability to excel in a fast-paced, constantly changing environment.

Desired Knowledge and Experience:
" Experience migrating Microsoft Access databases into SQL databases" Two years of SQL development/DBA experience" Expert level Microsoft Excel and Access" Experience with call routing platforms and terminology

Please visit us on the web at http://www.frontlinesourcegroup.com/Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Looking for a Purchasing Analyst in Florida!

Our Lakeland, Florida client is looking for a purchasing anaylst. If you meet the qualifications below, apply now!

The primary responsibilities of this position include the following:
Manage the supplier base
Research, analyze, and review ingredients, packaging, supplies and equipment categories Understand customer requirements, source, and research industries to understand supplier capabilities, manufacturing processes, market conditions, industry trends, and key cost drivers Analyze and develop various spreadsheets and documents (e.g. scandata (EDW), miscellaneous volume movement, forecasting, product screening, product testing, etc.), summarize and present information in a clear and concise matter

Required Skills/Experience:
Four-year degree in business, engineering or related field or working toward the attainment of a four-year degree
Strong analytical and logical reasoning skills
Excellent customer service skills and a demonstrated ability to effectively communicate with diverse groups of people
Strong Project Management skills Interpersonal skills: able to interact with all levels of the organization in both formal and informal situations
Able to encourage participation, learning, innovation and creativity within teams and with associates
Able to prioritize tasks and manage multiple projects, plan effectively and exhibit poise and professionalism in stressful situations
Possess strong leadership skills Able to travel overnight or on extended trips including air travel Professionalism and confidentiality is a must
Able to work well with others and be a team player
Show enthusiasm, initiative and pride in work

Desired Skills/Experience
Bachelors degree is required. Experience in manufacturing processes
Excellent working knowledge of Word, Excel, Access

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Accounting Manager Needed in North Dallas

If you are the accounting manager that we need for our north Dallas client, we encourage you to apply now!

Our North Dallas client is looking to hire a new Accounting Manager.

Basic functions: Responsible for providing a system for hte company to maintain its financial records in compliance with all federal, state, local, and professional requirements.

Responsibilities:
1. Develop and maintain accounting systems for the company in maintaining books of accounts and related materials, as well as handling day to day financial matters.
2. Reconcile the company's bank accounts on a monthly basis
3. Prepare all financial reports, with a multitude of accounting computer programs, as required to comply with internal and external reporting requirements.
4. Monitor expenses throughout the year and confer with appropriate personnel regarding discrepancies or variances.
5. Maintain records for fiexed assets or liabilities.
6. Perform all daily and monthly duties related to cash balance, general ledger and month closing.
7. Compile, verify, and report payroll information to payroll processing services.
8. Perform all clerical and computer duties of billing to include: - granting new client approval. - preparing and mailing statements - following up with delinquent accounts.

Supervisory Responsibilities:
1. Plan, schedule, and distribute incoming work to appropriate individuals. 2. Develop and maintain an effective organization through the selection, training, compensation, motivation, termination, and review of direct staff.3. Provide guidance and direction to accounting staff to assist in their professional development.

Education: BA or BS

Experience: prior supervisory experience in preferred.
Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.
Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.
Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

HVAC Customer Sales - Dallas Texas

New Open Job - Dallas TX

HVAC Customer Sales
Department: Service Sales
Reports to Sales Manager

Overall Responsibility: Sell service contracts to new customers.

Key Areas of Responsibility " Prospecting new customers in assigned market " Development of daily schedules based upon quota and personal goals " Cold calls to make first appointment " Presentation of first appointment message " Building surveys " Cost / savings analysis " Sale of service contracts to new customers (Quota = $150k / year) " Sale of other service opportunities encountered during attempt to sell contracts (Quota = $150k / year) " Hand-off special project opportunities to special projects salesperson " Hand-off customers, contracts, jobs to account managers upon closing sale

Consults with: Account Managers

Qualifications " Knowledge of HVAC systems " Understanding of products the company has to offer " Understanding of products the company has to offer " Ability to sell financially " Thick skinned - cold calling " Good organization skills " Driven " Excellent presentation skills

Compensation The compensation for a New Customer Sales Representative is a combination of base salary and sales incentive. Merit increases for new sales reps will be based on redemption of annual sales objectives, new customer development, long range performance potential and other additional objectives.

Other Benefits
a. Car Allowance - In addition to the salary, a $500.00 per month car allowance will be given to the sales associate for use of his/her car in persuing opportunity.
b. Heath Insurance - The employee will be eligible for the company health insurance after 30 days of employment. Please note, the insurance can and will change as management deems appropriate.
c. Cell Phone - The employee will be given use of a company cell phone. Whatever minutes plan is in place will be monitored and the employee is expected to respect the cost of minutes.
d. 401K - The employee will be eligible for participation in the 401K plan; the company guarantees a 50% match of up to 6% of the employees salary.

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Dallas Temp Agencies

Dallas Temp Agencies and Temporary Staffing Agencies

www.frontlinesourcegroup.com

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Job posting board - Dallas Fort Worth Texas

www.nounemployment.com

www.frontline.jobs

Director in Demand in Pennsylvania!

We are looking for a Director, STB Test in Pennsylvania! If you meet the requirements below apply now!

This position is located in Horsham, PA.

Provide overall management and strategic direction of the DVS STB Test organization.
Overall responsibility for testing for management and administration of DVS set top products and systems.
Management responsibility for SI&T, stability, compliance and parametric testing. Also responsible to build and manage a dedicated team focused on creating automated testware for all DVS set top testing organizations.
Responsibility to drive commonality in processes, tools and systems, and to assure coordinated test coverage, consistency in test process flow and efficient operation across DVS test teams, including those not directly reporting.
Will direct and facilitate the rollout of updated test tools across DVS, and for monitoring compliance with test processes and quality standards.
Responsible for scheduling of product test through the organization.

Qualifications:
10 to 15 years of increasing experience in software and hardware test organizations. Familiarity with current test philosophies, tools processes and metrics.
Must be a passionate proven leader, with excellent interpersonal and communication skills.
Executive Level PositionRequired Skills/ExperienceTechnical education and background (EE) and Advanced Automation Testing Technologies.
Proven ability to manage and direct virtual teams and work in global environment.
TL9000 Experience a plus

Bachelors degree is required

Please visit us on the web at http://www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

Calling System Architects in the Bay Area...

If you meet the requirements below and you live in the Bay Area, we want to speak with you right away! Apply here for this amazing opportunity!

Position Overview

The company's team in Mountain View, CA is currently seeking an innovative Systems Architect to be responsible for overall DHTML architecture and technology for the complete suite of web communications applications. These web applications (mail, address book, calendar and instant messaging) are delivering the next generation of Web based communications applications for all users. This is a high visibility position and a unique opportunity to deliver state of the art web applications that are used by millions of people every day. This individual will be responsible for monitoring and integrating new advancements in DHTML technology with our web applications. Performance, Browser Compatibility, Client-like experience, and innovative design are all high priority considerations. You will also have a lead role in communicating and coordinating with other web application teams using advanced DHTML architecture.

Required Skills/Experience:

Candidates must have significant architectural and implementation experience in the following areas; DHTML, Advanced JavaScript, CSS, XHTML Major browser capability and performance limitations. Significant experience programming with C++, C# or Java. Experience with building highly scalable and robust web applications.

Candidates should also have worked or experimented with the following technologiesAjax Json XMLHttpRequest SOAPDesired Skills/ExperienceExperience with MS ASP.Net, C#, .NET Framework, and Windows 2003 servers is a plus, but is not required

Must be able to travel 25% of the time.

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.

System Integration and Test Engineer in Lexington, Massachusetts

Could you be the next person hired? If you fit the skills and background below, we want you to apply now!

Position Overview
This job is located in Lexington, MA.
Scope of Responsibilities/Expectations
- Perform integration and test of interactive video applications on digital cable settop products.- Write and update test procedures & test reports.- Configure hardware for RF & IP networks.- Troubleshoot software, network and RF failures.- Integrate new broadband and Ethernet based products with existing cable or telephony networks.- Investigate and resolve design issues and bugs with developers and customers.- Write clear and detailed problem descriptions to accelerate problem resolution.- Maintain and operate cable head test thread systems.- This job involves significant on the job training and is a growth opportunity in digital cable technologies.

Required Skills/ExperienceSpecific Knowledge/Skills - BSEE, BSCE or BSCS with hardware experience.- 2+ years experience in system test, system design or systems integration- Experience with RF signals technologies- Experience with Ethernet technologies such as TCP, UDP, DHCP, SSL, routers, firewalls- Experience with laboratory equipment such as spectrum analyzer, oscilloscope or packet monitor tools)- Experience with multiple operating systems, including Unix- Experience with DOCSIS, Cable TV or MPEG technologies a plus- Experience with satellite communications a plus- Experience with telephony networks a plus- Shell scripting a plus- MS office skills- Must work well within a team environment

Please visit us on the web at http://www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Client will not sponsor visas.

Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource and Administrative staffing and permanent placement firms based in Dallas Fort Worth Texas.

Frontline specializes in matching top talent with companies for permanent, contract and contract-to-hire placements. We work with clients and candidates in all areas of North America.